asked this on July 6, 2013, 14:46
why are my websites blocked
Because your dad thought some websites do not good for you?
The thing is, is that this is my computer, and it just started doing this today and i want it off. I never signed up for this service and now i've missed work because of it. I need a customer representative to help me remove it ( or something). Please help
No, you don't need a customer prepresentative, but your network admin.
Open DNS is blocking a major news site Guardian UK. This just started yesterday. I have always been able to go to this site. What's up with this and how can I fix it?
No, OpenDNS doesn't block anything. This is your personal settings. So, fix yourself.
Add the domain name(s) of the site to your "never block" list, especially guardian.co.uk, or do not block the News/Media category with your settings.
To add to rotblitz' suggestion, if you never signed up for OpenDNS and don't want it filtering your 'net access, simply edit it from your network settings and use your ISP's default settings. Though I am puzzled how it got onto your system, because either you, or the person that administers your network system would have had to set it up (it doesn't come with an installer).
Simply change your DNS servers so it automatically gets it from your ISP. Alternatively, contact whoever manages your network. One final method, reboot your router.
@itperson2013... A router "reboot" won't (shouldn't) drop DNS server settings. A router "reset" may do that.
@cervezafria - For me a router reboot changes my IP Address so OpenDNS stops working until I update my IP
No, OpenDNS doesn't stop working when rebooting the router, because your DNS settings are still the same. Simply check them.
But your dashboard settings are no longer used. That's a big difference. And there's a risk that you use someone else's dashboard settings and log against other stats if you don't keep your IP address information updated at OpenDNS.
Please open a support ticket and we will further investigate this issue.
Just had same issue start for me around 11pm 7/27/13. I had not added opendns (I am the network admin) but every site that required a login is coming up blocked with an a message from opendns. In order for me to connect, I have to add the domain to the whitelist, clear cache, and reboot. Given that I did not touch settings yesterday, I do not understand why this started happening. I ran a detailed scan and found nothing out of place. I opened a ticket today.
Just reset the router and that appears to have solved the problem. Now just wondering what happened and why. Could router have been hacked?
"I had not added opendns (I am the network admin)"
Weird! So somebody else in your network could take your role to configure OpenDNS? You should better secure your network, really.
"I have to add the domain to the whitelist, clear cache, and reboot."
So, you have "added OpenDNS" nevertheless, in contrast to your first statement? But then, why don't you simply uncheck the categories or lower the level instead of whitelisting each single domain? You must have your settings really badly designed and configured. Or you don't understand how all of this works.
i frequently used the site
i dont understand when now i am trying to browse this wheather on mobile or laptop it is givin message "PHISHING SITE BLOCKED". PLEASE UNBLOCK IT.
2 Choices... 1) turn off the phishing protection you opted for when you joined this service, 2) submit a support ticket defending that site.
Of course if you are the webmaster for that site, and frustrated that your scam has been found out... you'll just need to set up a new domain to do your phishing...
Have a nice day!
I have a basic account. It uses 220.127.116.11 and 18.104.22.168 for the DNS lookups. I did not sign up for ANY family protection, nor did I sign up for any other sort of net-nanny-type service. I flashed my router with DD-WRT in order to be able to use an anonymizing proxy server, which happens to point to 22.214.171.124 at the moment. I use (or should I start to say "used?") OpenDNS because I didn't want my ISP to know what addresses I was going to. It's none of their business.
Now, my problem - I cannot access YouTube. YouTube. You know, that website that OpenDNS somehow classified as a web sharing site, and blocked from me with this really spiffy page that came from blocked-website.com. Also, for some strange reason, I cannot add 126.96.36.199 to my list of networks, as it is somehow already reserved.
You people already have reserved two other IP addresses for parental controls (188.8.131.52 and 184.108.40.206); I fail to see why parental controls ought to spill over onto 220.127.116.11 and 18.104.22.168. You people already have instructions directing those wishing to use parental controls to use the parental control DNS addresses, not 22.214.171.124 and 126.96.36.199. Furthermore, I fail to see why YouTube (you know, the site that Google owns, and that already has pretty effective digital rights management and anti-video sharing controls?) ought to be classified as a "video sharing" service for purposes of blocking access.
Kindly fix this.
NEVER use a proxy with OpenDNS... NEVER.
Then I shall NEVER AGAIN use OpenDNS. NEVER AGAIN.
"Then I shall NEVER AGAIN use OpenDNS. NEVER AGAIN."
You can't, anyway. If you use a proxy, you generally don't use the DNS service you configured in your network, be it OpenDNS or Google DNS or what, but the one configured by the proxy server owner, of course. This is what cervezafria meant, not more and not less.
"Also, for some strange reason, I cannot add 188.8.131.52 to my list of networks, as it is somehow already reserved."
Sure, you cannot and should not register an IP address you do not own, because in case of proxies this is a shared address anyway.
"You people... Kindly fix this."
LOL. We OpenDNS users neither have reserved any IP addresses for parental controls, nor are we going to fix anything, be ensured.
You know... Your condescending tone is not helping.
Once I went with OpenNIC (184.108.40.206 and 220.127.116.11), my blockage went away. So much for your "expert opinion of You can't, anyway. If you use a proxy, you generally don't use the DNS service you configured in your network, be it OpenDNS or Google DNS or what, but the one configured by the proxy server owner, of course. This is what cervezafria meant, not more and not less.
...nor are we going to fix anything, be ensured.
Okay. I will be sure to let all of my colleagues and friends know of this stunning display of incompetence.
You people do realize, of course, that it is still possible to define DNS servers which are separate from whatever VPN service has been configured...
@tomcat.ak1972"Once I went with OpenNIC (18.104.22.168 and 22.214.171.124), my blockage went away. So much for your "expert opinion"
Hey expert, then you don't use a proxy server. And you didn't register your IP address with OpenDNS, so you used someone else's settings by chance.
"stunning display of incompetence"
Sure, you're the geek, the others are the idiots, as always in your life.
"it is still possible to define DNS servers which are separate from whatever VPN service has been configured..."
Sure, you can define what you want. The question is, does it take effect? Not with a proxy, with a VPN maybe. You didn't say "VPN", but "proxy". That's not the same. But to whom do I say this, you're the geek.
@tanvipareek26"it is givin message "PHISHING SITE BLOCKED"."
Yes, this is not only OpenDNS' opinion. http://www.phishtank.com/phish_detail.php?phish_id=2046627 http://www.mywot.com/en/scorecard/insta7.com
what all of this gotta do with me i'm not a child.i'm a adult and I had the things that you people block me from already on my computer.don't tell me some sites aint good for me I know what good or bad.so I would apprieate you people stop messing with my privatesy.and taken espn from me espeally really upsets me so take you blocking stuff off my computer.thyank you
Nobody here blocks anything for you. You have to talk to your network administrator who has configured the network to use OpenDNS as DNS service. Therefore nobody here can lift your blocking, really.
@4tube,,, get a dog, name him "clue"... then you'll have one... cuz if you had half a clue you'd wouldn't have posted as you did. hint: you only blocked yourself...// "you people" have nothing to do with your privatesy.
Several days ago open dns started blocking most things, inspite of me (the network administrator) not changing the filter settings. I have removed all the setting with no result. I have also removed the network from opendns, no result. What is happening? My internet has been taken over and won't let us do much of anything on it
The answer was given above already. Didn't you read it? Again in other words:
Your current IP address is registered with another OpenDNS user's network, so you're using the settings of this other network.
Report your current IP address to OpenDNS while opening a support ticket, so that it can be released.
Also, add a network again at https://dashboard.opendns.com/settings/ and take care that your IP address is registered there, especially while running an Updater in your network.
I can not access websites (inc. yahoo mail) that I was able to access only hours ago. Open DNS keeps blocking me. I opened Netgear genie days ago to set up parental controls. So I went back in and cleared all controls. Still unable to access simple websites. I am the network Administrator as it is just my home computer!!! I have read all previous comments, except nothing suggested is working. How can I get OpenDNS to leave my network alone?
Best is to raise a support ticket, so that OpenDNS staff can look into your account. Something is wrong with it.
There're is the problem with lpc sofware
Bypass account is only work one time if next time turn on pc you must reboot router every time this is no good
I have an interesting situation. www.midwayusa.com is being blocked on my computer. the reason why: "This site was categorized in: Weapons, Ecommerce/Shopping". So, I go to my setting which are on CUSTOM. Neither weapons or eCommerce/shopping are checked. I have even added this domain as ALWAYS ALLOW. But still weeks later, it is still blocked. Any suggestions?
Do you have an LPC enabled Netgear router why you post under "Netgear Live Parental Controls"? No matter...
"the reason why: "This site was categorized in: Weapons, Ecommerce/Shopping""
No, this message is not the reason why. It is just for your information. The block page does not know why something is blocked by your settings.
"Any suggestions? "
It may be related to the fact that www.midwayusa.com is an alias (CNAME) for the real name www.midwayusa.com.ssopt.net. Does this ring a bell with you that you could have blocked this, or a higher level like net or ssopt.net?
If not, visit your blocked domain stats to possibly find the related domain(s): https://dashboard.opendns.com/stats/all/blockeddomains
If openDNS does not block anything then why is everything blocked on my network?? i have not set up any blocked sites! because you guys do not have one!!
What does "everything blocked on my network" mean? Can you post a screen shot? Is it really OpenDNS?
(Well, at least this forum is not blocked for you...)
Yes it is! and i used my work computer to pull up this form! Who are you? You give smart a** answers buy you are not with OpenDNS!! because there accounts say "OpenDNS" under there name!
Oops! wrong board! and every time i go to a website it is blocked on every computer on my network!! i have to use my work computer to do anything!
Post a screen shot of this here.
I enjoy this person, rotblitz. I hope we can be friends in my System Administering endeavors.
why OpenDSN is blocking some websides. I cannot access my email. All I get is the screen with "Sorry, but mail.yahoo.com is blocked on this network. " Powered by OpenDNS.
How can I delete my account with OpenDNS ?Perhaps, this would help?
No, deleting your account would help in no way. It's not your account at OpenDNS, but the configuration of your network.
Not sure why you want to get rid of OpenDNS. Apparently you wanted it at some time. Better correct your settings at https://dashboard.opendns.com/settings/ to not block e.g. the webmail category.
Saying you didn't configure to use OpenDNS? Well, then another person having access to your computer or router configured it. Talk to them!
In case neither of these is an option for you, follow this: https://support.opendns.com/entries/23553235-How-do-I-Disable-OpenD...
I can not open my gmail and yahoo account. Is there any way ? If you couls help me I will be very happy.
@kuradas Assuming you're intentionally using OpenDNS on your own network, you probably need to set your dashboard web content filter settings to unblock webmail. If that doen't help after flushing your DNS cache, post a link to a print screen showing the error your get when you're blocked from gmail
If you're on someone else's network, you'll need to contact that network's admin.
Some website has been block by DNS please teach me how to sole this problem Facebook and Twitter has been block .
Visit your dashboard to not block what you don't want to have blocked. It's all your settings.
here I am contemplating using the Open DNS and judging by the issues attempting to be sorted here and the idiotic answers I have made up my mind that I don't need to add another layer of possible problems to my computer work.
why not stop unhelpful, time wasting clowns like rotblitz from taking up peoples time...?
why im not able to access my gmail account
i have remove all the things which it want
i was just trying to block some things but i am not able to access at all i want the ans
Why not? What exactly happens?
Just started using O-DNS on Win8.1 OS, HP laptop, using latest FF and IE...made my blocking suggestions in my dashboard. Now, a few days later, my browsers won't allow access to my sports websites (such as ESPN, etc.), which I did NOT want blocked (left unchecked)...there are no Open DNS "block" webpage alerts, just the fact that I can't even log in. My login credentials are ineffective. Thank you for any assistance. Doc
No OpenDNS block pages? Then it's most likely not OpenDNS.
Just in case, check your stats to see what is blocked: https://dashboard.opendns.com/stats/all/blockeddomains And see if your IP address is correctly registered: https://dashboard.opendns.com/settings/
No, it's because this stupid thing blocks every stinking thing on the web after a while. Every single thing of mine is blocked, and I cannot find the place to change that. Do you want to know why? Because it isn't on here. And that is for a very bad reason.
The websites that aren't blocked say "Your connection is not private. Attackers might be trying to steal your information from 'website' ( For example, messages, passwords, or credit cards)" And if you are using Google Chrome , it says that AND "But luckily, Google stopped it before any information was transferred." Now, some of you may be wondering, "Who on Earth could this attacker be?" Well I'll tell you who it is. It's this dumba** counterfeit site, that's who it is.
What counterfeit site are you referring to? The messages that you refer to are not like any OpenDNS message I have ever heard of. When OpenDNS blocks something there is some sort of message that specifically says it is taking the action. In this case the message you quote is referring to Google, not OpenDNS. Have you received any messages that OpenDNS is blocking that websites that you say are not working for you?
OpenDNS does not simply add itself to people's networks or computers. Someone with administrative control over your computer or network had to add and configure the service. They, or someone else with administrative access will need to either reconfigure your OpenDNS settings, or configure things so that OpenDNS is no longer being used, and some other DNS service is used in it's place.
If you are the system administrator, and you are actually getting messages that OpenDNS has blocked something then I'll be able to suggest some places to look. Otherwise you will need to bring your concerns to your system administrator to have them look into things for you.
@mpriest76 Why did you come here to post? Wouldn't have Facebook, Twitter or the likes done it? (I know, there are people who post something whenever they see a form on a web page. I'm afraid this habit came with Facebook and Twitter.)
"Every single thing of mine is blocked, and I cannot find the place to change that."
@mpriest76... Go ask you parents... we're not them.
With regards to the certificate error being seen, this is due to the SSL certificate checks done by browsers which is matching the expected domain to the block page and alerting you that they do not match. Please see https://support.opendns.com/entries/42398824-Adding-Exceptions-for-... for more details. The browsers are correct to say there is a redirection, but in this case it's expected.
If you're experiencing unwanted filtering, run the following test and post the link to the results: https://support.opendns.com/entries/21841580 to check what your current settings are.
Yesterday, I spent several hours setting up Parental controls and keyword blocking from my Netgear WNR2000v4 Router. I connected and opened an account on OpenDNS. Everything seemed to be doing great except for two areas: 1) Several websites become "blocked" that should have been perfectly fine. For example, my kids would log into their schools, but when they clicked on a link to find out homework for classes they were attending, the router blocked access. The link to every class was blocked. I'm quite confident there was nothing in the keyword list that would be found on those pages!! 2) As good as the OpenDNS restrictions were to block inappropriate word searches on various pages and also block various less-than-kid-appropriate sites, it did not block questionable images in google (separate thread). I was desiring to implement forcesafesearch.google.com, but I could not figure out how to setup a CNAME on my network without installing a dedicated server. All-in-all, I was so disappointed with the experience that I reset the factory defaults on the router and now still do not have a solution for Parental Controls. I'm now searching to purchase software. Any recommendations anyone??
Why do you think this is an OpenDNS issue? Are you seeing messages that something is being blocked by OpenDNS? If the router is doing the blocking then you need to check the settings on the router itself, since OpenDNS is not doing the blocking.
It's hard to say what might be wrong with your configuration without knowing what you did to configure it.
OpenDNS does not block or filter keywords or word searches, nor does it block content on web pages, such as images. It is a DNS service, and the only blocking that it does is related to domain names that are being looked up.
There is no way to force Google safesearch on your entire network *without* setting up some sort of local DNS server. That is precisely what the directions (from Google, although OpenDNS does provide a link to them) say you need to do. Some routers have that functionality built into their firmware, often using DNSMasq, but I don't know if the firmware on your router supports it or not.
What exactly do you think OpenDNS offered that they didn't provide? If you want an OpenDNS related product to do Parental Controls then you need one of the routers that supports LPC, which leverages OpenDNS to provide some of it's functionality, but the OpenDNS portion of that is managed on a different page than the standard OpenDNS dashboard. One of the paid OpenDNS services could probably also do what you want, once it's properly set up.
As for asking on an OpenDNS forum about a product that you could use instead of OpenDNS, do you really expect to get advice sending you to a "competitor"? You'd be better off doing a search on the search engine of your choice, finding a non-vendor specific forum where such things are discussed, or contacting an IT professional who could help you.
There are a lot of very unhelpful comments in this thread.
The truth is that anyone who has a dynamically allocated public IP address, or even worse, has CGN imposed on them by the ISP, can find that sites ate being blocked 'by OpenDNS' and they, and no one they know, can do a thing about it.
All these comments about "ask your parents" and "ask your network administrator" are totally unhelpful.
The 'proper' answer is that OpenDNS should not allow any blocks to be applied on any address which is dynamically allocated by the ISP, or on any CGN gateway address.
How exactly are the comments of "ask your parents" or "ask your network administrator" unhelpful? Although some of them were snarky or condescending, that is exactly needs to happen if someone finds that domains are being blocked that they don't want to be blocked. The person who administrators the network or OpenDNS accounts needs to change settings somewhere, or in the unlikely case that they are using an IP address that is registered to someone else they need to get it properly registered to them.
If OpenDNS weren't to apply blocks on a dynamic address how exactly would OpenDNS's service work? The vast majority of people connecting to the internet are home user who receiving dynamic addresses from their ISP. Are you saying that OpenDNS shouldn't provide any service to them?
The only reason that someone who receives a dynamic address from their ISP would find domains being blocked by OpenDNS is if that person is already configured to use OpenDNS by sending their DNS traffic to OpenDNS. If they aren't doing that, every single address belonging to an ISP could be registered to someone's OpenDNS account but nothing would be blocked because they aren't sending *any* traffic whatsoever to OpenDNS, so OpenDNS wouldn't be blocking anything.
If someone who is already configured to use OpenDNS finds that they aren't using their own settings, but instead are using those of someone else it would be very obvious when they look at their dashboard and see that their account isn't associated with their IP and that for some reason they can't update it. In that case (as has been mentioned in other threads in this forum) all they need to do is open a support ticket with OpenDNS and they will resolve the situation very quickly.
That being said, I've used OpenDNS for years, and supported many other people who use OpenDNS, most of them using dynamic address, and have never personally run into a situation where an address was registered to someone else's account. If it were, it would be a simple matter to recognize the situation and get it resolved.
It's simple, OpenDNS does not impose any portion of their services on any internet user who is not already configured in some manner to use their services. They in no can force themselves upon anyone who does not want their service to be used and has not taken steps to configure their network to use the service.
"It's simple, OpenDNS does not impose any portion of their services on any internet user who is not already configured in some manner to use their services. They in no can force themselves upon anyone who does not want their service to be used and has not taken steps to configure their network to use the service."
This is true, insofar as I have configured my dns server/relay to use OpenDNS servers as the upstream servers. However, having done this, I find that I suffer random blocks on random sites which I have not configured ... and I am adminstrator for my own house - there is no one else here to perform the role.
However, my problem arises because my site is only one of many sharing the same public IP, ever since my ISP imposed CGN last December.
Are you saying that OpenDNS copes with the fact that, under dynamic address allocation, a site's public IP will change every time the router/modem is rebooted (and, sometimes, more often)?
When I was in UK, I was accustomed to having a unique, static, IP. Since moving to PhilippinesI have had to cope with ever-changing public IPs (especially since we suffer an average of two power cuts a day). However, since December I am back to always having the same public IP - the problem being that several hundreds (or thousands?) of other sites are connecting with the same public IP.
There's a huge difference between a dynamic IP address (a pool of IPs is distributed to active users) and an IP address which is shared by many users at the same time (NAT IP). Please provide your IP address in a new support case to firstname.lastname@example.org and reply here once done. If your IP is indeed shared by hundreds of users at the same time, we do exclude such IPs from being filtered because they are shared by many concurrent users. If your IP changes often, consider using the Dynamic IP Updater client to keep your own up to date so filtering applies where expected: https://support.opendns.com/entries/23282614.
Okay, so you're saying that, provided all OpenDNS users use a 'dynamic IP updater client' (similar to DDNS?), then filters will not be incorrectly applied to the wrong user? That makes sense.
However, in my case this doesn't help - I've been on the same public IP for the last month - along with many other local customers of this ISP - through a CGN (Carrier Grade NAT) implementation. On of the users in this NAT group applies an OpenDNS filter, and everyone gets filtered!
I've reported the IP to support.
In the meanwhile I will try to get the ISP's customer service to understand the problem, and see whether there's a possibility of getting off CGN.
Assuming everyone on a dynamic IP used the updater client, there would be very few conflicts (some would still register as static of course). It wouldn't help much with NAT setups since everyone would have the same IP on the NAT and only one person's settings could apply. I've also followed up to your support request.
All of this is fine if one has a clue what you are talking about. I just punch the keys and do the functions. I never loaded opendns on my single laptop, yet here it is. How does one open a ticket with opendns
See the tab "Submit a request" on top of this page?
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