Forums/OpenDNS Community/Troubleshooting and Support

How do I Disable OpenDNS Completely?

Matt Prytuluk
posted this on December 2, 2013, 09:35

How do I Disable OpenDNS Completely?

 

If you want to disable OpenDNS because our logo and block messages are appearing in Web browser pop-up windows, please note that OpenDNS does not create any pop-up windows whatsoever. For clarification on why OpenDNS is not responsible for pop-ups, please read the FAQ topic How do I Disable OpenDNS Pop-Ups?

Depending on which network component OpenDNS was configured, you only need to reverse those steps accordingly to disable OpenDNS. If you did not capture the network's DNS setting before configuring OpenDNS, you may need to contact the ISP to successfully reconfigure the network. If you didn't configure OpenDNS yourself, or if you don't remember which network component was configured, please contact support@opendns.com for assistance in reconfiguring your devices.

Remember, OpenDNS is a service configured through your network's DNS setting, whether on a router, server or computer. OpenDNS is not software and does not control your computer in any way, nor is it an application or program to be removed. OpenDNS facilitates your Internet requests and makes navigating the Internet safer and faster.

 

Comments

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minea

That doesn't answer the question at all. Someone illegally hi-jacked my DNS and changed it to OpenDNS and it is blocking sites on my network. I'd like it gone. Someone please answer the question so I can fix this.

March 5, 2014, 14:16
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rotblitz

"That doesn't answer the question at all."

Why exactly does it not answer the question?  I think it does!  And you are the first one saying it doesn't since it was published on Dec 2, 2013..

In other terms: you'll need to remove the OpenDNS resolver addresses 208.67.2xx.x2x wherever they are configured as DNS servers in your network.  It could be on the end user device (e.g. your computer), the router/modem or an internal DNS server if you have one.

"Someone illegally hi-jacked my DNS and changed it to OpenDNS"

Easy stuff.  This must have been a person having access to the mentioned devices to configure them accordingly.

March 5, 2014, 15:01
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minea
I apologize, I misread the initial reply, sorry if I come off as rude, this ordeal is rather irritating. Because I never configured it, I don't know how to reverse it. I'll try to contact my ISP and see if they can assist in any way. Thanks for your help.
March 5, 2014, 15:13
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rotblitz

"I'll try to contact my ISP and see if they can assist in any way."

You should be aware that technically also ISPs can force their customers to use OpenDNS, also they shouldn't do this.  If OpenDNS become aware of this, they will ban such ISPs from forcing their customers using OpenDNS.

And yes, if your ISP is in charge of configuring your router/modem, they will be able to assist you with this, else they may refuse this request for assistance.

March 5, 2014, 15:33
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minea

Again, thanks for the help. I've checked my router settings and both DNS servers on it are Qwest DNSs and not 208.67.2xx.x2x, so it must be solely on this individual PC. How should I go about removing the address resolvers on this PC?

March 5, 2014, 15:48
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rotblitz

See at https://store.opendns.com/setup/computer/ how you would configure OpenDNS, so just do the reverse to remove it.

March 5, 2014, 15:54
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minea

You're my savior. I feel like a massive idiot now that I've realized your first reply was the solution all along. Thanks again for your patience and help!

March 5, 2014, 16:01
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jjoe123

You guys think you've had it rough...

I have a VPN installed and the IP is already registered through OpenDNS and tons of sites are blocked (gmail, 4chan, etc etc). So all Im trying to do is remove OpenDNS and switch to Google's DNS. So enjoy the story:

I have a modem/gateway router and can not change the DNS settings at the router level...there isn't an option and I can provide screenshots of my admin settings for my device if needed.
I changed my DNS server from OpenDNS to Google in my IP4 and IP6 in my Windows 8 Network settings.
I flushed my cache multiple times from CMD ran as Admin.
I disconnected and reconnected to my access point.
I deleted cookies/history/data from three different browsers.
I STILL get an OpenDNS redirect when I try to post on 4chan.org, try to go to gmail, upload images to tinypic...they're ALL redirected to the BLOCKED page from OpenDNS (see screenshot #4)

 

Any help?

March 15, 2014, 22:14
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jjoe123

*Forget there was an installer! If anyone else has this problem...re-create my steps above...but also uninstall OpenDNSCrypt . Holy hell...just opinion but way too big of a pain in the ass just to have a slightly more secure dns. Appreciate the service though, guys! Help files for non-network engineers/coders would be cool though.

March 16, 2014, 01:31
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vishwajit55

JUst Reset your modem or router to its factory setting.

check your LAN configuration on your PC...set to obtain IP automatically and also DNS obtained DNS automatically...

March 19, 2014, 20:13
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rotblitz

"JUst Reset your modem or router to its factory setting."

But then you lose also your other individual settings as well, not just OpenDNS settings.  Don't do it unless you exactly know what you're doing!

March 20, 2014, 06:50
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vishwajit55

yes.. you should know all the setting provided by your ISP....

March 20, 2014, 19:50
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Alexander Harrison
OpenDNS

Hello,

A list of ISP's DNS servers that is not provided or maintained by OpenDNS may be found at http://www.disobeyers.com/blog/2013/06/dns-servers-public-isp or an Internet search for "your isp's DNS servers". This prior link is provided for your convenience and is not guaranteed to be accurate. 

Best regards,

March 21, 2014, 07:44
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kamenyg

I have a slightly different take on the question. I am referring to convenience: I want to be able to easily and quickly turn on and off web content filtering with OpenDNS. Currently, I go to the computer upon which I need this to be effected and turn on and off the use of OpenDNS, but that is inconvenient. If I were to set in my OpenDNS settings the filtering level to "None", I'd lose all of my customer selections and individually blocked domains. I wish there was a "Disable" setting that keeps all settings but blocks nothing, or some way our custom settings to be retained so whenever I need to turn on and off filtering, all I'd need to do is login to OpenDNS.com and click a setting, versus logging on to that computer and making the changes to the network interface's IPv4 settings.

March 26, 2014, 17:03
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rotblitz

"I have a slightly different take on the question."

Why do you post this under "How do I Disable OpenDNS Completely?" then and did not open an own thread?  Strange guy...

Want quickly switch between different settings? Then use e.g. http://www.eusing.com/ipswitch/free_ip_switcher.htm

March 27, 2014, 03:55
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sewlady

No , you did NOT answer the question!  How do I disable open dns?  It is redirecting the majority of the pages I am trying to reach, including my own home page!!!  I never had much trouble with open dns before, but it's driving me crazy now.  I want it off!!

April 22, 2014, 17:09
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rotblitz

"you did NOT answer the question!"

No? Weird.  Again: remove the OpenDNS resolver addresses wherever you have configured them.

April 22, 2014, 23:27
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sewlady

Roblitz  I went to this link https://store.opendns.com/setup/computer/ which you gave above and it is blocked by the open dns redirect.

April 23, 2014, 10:25
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rotblitz

You do not need to visit the link to remove resolver addresses.  It's locally, on your devices, computers, router, smartphones, etc...

April 24, 2014, 06:18
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sewlady

Here is how to disable Open DNS on Windows XP.  I finally in desperation contacted a local computer expert who walked me through it.  Open Control Panel.  Open Network Connections.  Find the LAN setting that says 'connected' underneath (in my case it was Local Area Connection 2) and open it.   At the bottom of the window click on properties.   In the scroll window choose Internet Protocol TCP/IP and open it.  In the bottom section of this box, check the circle beside where it says 'Obtain DNS server address automatically'.  Close the boxes, clicking 'OK' as you go.  Problem solved.  Alas, it also means losing my Open DNS filtering.  It seems you can't have your cake and eat it, too.   Hopefully once I eventually can afford to get a Windows 7 OS, I'll be able use Open DNS again.

April 24, 2014, 07:44
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rotblitz

"Here is how to disable Open DNS on Windows XP."

We know very well.  How else?  You configured it this way before, so no problem undoing it.

"Alas, it also means losing my Open DNS filtering.  It seems you can't have your cake and eat it, too."

No, misunderstood.  The addresses you removed were (the only reason for) your OpenDNS filtering.  Your cake to eat.  Not being able to eat it means not having it.

Also not sure why you think you can't or won't use it on XP, but can/want on 7.  But I don't have to understand everything...

April 24, 2014, 09:24
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alibri1

I am trying to completely disable Open DNS to see if the installation of Open DNS to my router made my surveillance video cameras stop working.  When I follow your steps to remove the resolver addresses, it's saying the DNS server setup will not take effect due to parental controls being enabled (netgear router).  I changed parental control filtering level to NONe and it still will not let me remove the resolved addresses.  Please help.

I would like to know how to remove the Open DNS and / or how to allow my cameras to work.

 

May 19, 2014, 09:29
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Alexander Harrison
OpenDNS

Hi alibri1,

The NETGEAR LPC system will automatically restrict all users on the network to OpenDNS unless the controls are completely disabled. This is a step beyond setting the filtering level to "None". To assist more quickly, I have disabled your LPC services from the back end so you should now see the cameras able to work. Please ensure that your computers individually are set to "Obtain DNS server address automatically" rather than to OpenDNS' IPs directly to ensure that the cameras can work. 

If you have any questions or concerns, please don't hesitate to respond to this message.

 

May 19, 2014, 11:00
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rotblitz

"I am trying to completely disable Open DNS to see if the installation of Open DNS to my router made my surveillance video cameras stop working."

Your use of OpenDNS (i.e. Netgear with LPC enabled) should not have been any impact on viewing your cameras.  Or was your problem resolved after disabling LPC?

May 19, 2014, 11:04
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Brian Hartvigsen
OpenDNS

I'm closing this topic to comments, if you are having an issue, please feel free to post in the Community Help section or open a support ticket.

May 19, 2014, 12:54
Topic is closed for comments