Overview
This article provides information on testing and troubleshooting OpenDNS filtering during setup. In addition, it also goes over steps to prevent users from circumventing filtering policies established.
How can I tell if the filtering is working?
OpenDNS has several test domains you can use to test the filtering settings on your computer.
- To test your computer to see if it's using OpenDNS: http://welcome.opendns.com
- To test your computer to see if it's filtering phishing sites: http://www.internetbadguys.com
- To test your computer to see if it's filtering pornography: http://www.exampleadultsite.com
My Filters don't work anymore. What's wrong?
The most likely cause of filtering suddenly ceasing to apply is that your IP address has changed. Log into the Dashboard (http://dashboard.opendns.com) and compare what the IP address listed at the top of the screen is to your registered IP address. If the two don’t match, then your filters and logs will not function properly. You can update it from the Dashboard, or use our Dynamic IP Updater client to keep your IP address up to date.
If the IP address shown at the top of the Dashboard matches your registered IP address, then please ensure that you are using only OpenDNS server addresses on your network.
Note:
You can verify your router’s DNS settings by following the instructions found here: https://support.opendns.com/forums/21618374.
Your computer’s DNS settings by following the instructions found here: https://support.opendns.com/forums/21618384.
After you have verified those settings, you can visit http://www.opendns.com/welcome/ to test whether or not you are using OpenDNS.
Note:
How do I keep users on my network from circumventing my filtering policies? https://support.opendns.com/hc/en-us/articles/227988027