User Utility Behaviour Chris Frost Updated September 26, 2016 15:37 Follow After adding new users in the web user interface, minimize and reopen the application to refresh. User Utility stays in the system tray when minimized. Double click on the icon to reopen. Related articles Download, Latency or Ping Times have Slowed Down since Turning on Live Parental Controls Frequently Asked Questions How to clear the DNS Cache? Dynamic IP: General Information for OpenDNS usage Can I Filter Individual Users on a Network / Scheduled Filtering?