FIOS Quantum Gateway G1100

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  • Avatar
    andyswab

    Perfect ! !  I've been trying to figure this out for the last 3 days without any luck.  Just got a new G1100 (prior to that I had the ActionTec) and was about Verizon for the old router back.  Make sure to put a link to the G1100 under this page too (https://support.opendns.com/forums/21618374).  I had to do some serious Googling to stumble onto this page.  Thank you!

  • Avatar
    Kristy Patullo

    andyswab do you know the manufacturer of the G1100?  The page https://support.opendns.com/forums/21618374 lists router by manufacturer but I wasn't sure which one it was.  I added this under https://support.opendns.com/forums/21619474-Individual-Router-Configurations

  • Avatar
    skarekat

    Thank you very much for posting this.  I had also been searching for this information, albeit without logging in and this link did not show up.  I could access this link only after logging into my OpenDNS account.  Very helpful, I was able to successfully set up the DNS Server on my Verizon FiOS G1100 router.

  • Avatar
    secucore

    Smooth setup, tnxs!

  • Avatar
    hmssurprise

    I've been a happy customer of OpenDNS for home . . . really appreciate your work here !   Reliable and fast connections for all types of internet connections I use including VPN.

  • Avatar
    bstoneman

    The FiOS Quantum Gateway Router is made by Greenwave Systems http://www.greenwavesystems.com/verizon-fios-quantum-gateway-available/

  • Avatar
    alexdv2000

    I have found this to be very useful but only to my ethernet connection, How do I set it up on my wireless connection?

  • Avatar
    rotblitz

    Why do you think it doesn't work via WLAN?  It should!

  • Avatar
    alexdv2000
    I have just tried this on my phone and I did not work.
  • Avatar
    mattwilson9090

    What do you mean it doesn't work? What errors or symptoms are you seeing?

    As written, these directions will result in any device on your network that is using DHCP to receive it's network settings also using OpenDNS for it's DNS provider. Without knowing what this wireless device is, how it's receiving it's network setting, or even if it's using your own WLAN troubleshooting ideas are almost impossible to give.

    I'd suggest confirming that you are actually connecting to your own WLAN, confirming that that the is configured to use either OpenDNS as DNS provider or the router as DNS provider (and the router is already configured to use OpenDNS since you say this works for wired connections), and if possible manually change the DNS settings on the device to the OpenDNS settings as a test.

  • Avatar
    alexdv2000

    Not blocking adult sites

  • Avatar
    mattwilson9090

    This thread is about setting up and configuring a FIOS Gateway to work with the OpenDNS service.

    A post about not blocking a category of domains really is hijacking what this thread is meant for. You'd be best served by starting a thread of your own, and including more details so that we know what the actual situation is and can actually help you.

  • Avatar
    mendyr

    not working for wireless internet. anyone know how to set it up?

  • Avatar
    mendyr

    its working now. thank you

  • Avatar
    hmssurprise

    @Kristy :  Nice instruction detail !  This works fine for me on the Verizon Quantum G1100  until I reach the Validation Test  (http://welcome.opendns.com)  where despite the correct settings (yes - validated once again the addresses copy/pasted correctly and saved)  the 'Oops' page appears.  Before using the Validation Test I also cleared the browser cache and closed each of the browsers used for testing  (FF and IE), cleared the  host cache (ipconfig /flushdns,  ipconfig /renew,  ipconfig,  ipconfig /displaydns [then shows empty]).   At that point use of 'tracert' does not indicate the desired path either, nor does a filter trace using Wireshark.

    Can someone please replicate this process and provide their results.

    My internet access works fine with these settings but the failed validation and traces do not show traffic using OpenDNS as desired.

  • Avatar
    andyswab
    hmssurprise - Be sure to apply to broadband connection. I had similar issue (got the "oops" error upon testing) until I realized that I was not applying the steps to the correct network connection.
  • Avatar
    hmssurprise

    Good point @andyswab . . .  yes I was working with the broadband connection (coax).   Later this morning I looked more closely at the nature of these packets with Wireshark and found continuous DNS packet "Header Checksum" errors  -  All OpenDNS Updater packets, and error notifications going to Avast Internet Security for scrutiny.  I don't know how to address header translation and will let OpenDNS work that out.   This will take a bit more controlled research to either confirm or resolve.  For those who have confirmed it 'works' for them I would ask :  a) yes your internet works but does the OpenDNS validation page confirm it ?  and b)  are you getting clean DNS responses from OpenDNS instead of the header checksum errors I'm seeing ?

    @Kristy (OpenDNS)  I agree the solution here Should work fine  (same method I used on the previous Verizon router before replaced with the G1100 except I had not observed the validation test during setup).  Attached is a sample trace.  Let me know if I can help in any other way.




    OpenDNS_validation2.JPG
  • Avatar
    crlmedia
    Worked like a charm however a few days later my Router lost internet connectivity when I reached out to verizon, they said I could not use Open DNS , I had to use their DNS servers, anyone else run into that issue ?
  • Avatar
    homanta

    I was concerned that changing the DNS from Verizon would affect the TV boxes, but no problems initially.  I will update my post in a week though - hoping I don't have the same issue crlmedia reports.  crlmedia - have you tried resetting the router and putting Open DNS in again just to test it?  May have been a fluke.

  • Avatar
    jcabana

    I have followed all the steps here, gone into myfiosgateway. Added the DNS servers in my router, restarted my computer, even set the IPv4 adapter's DNS Primary and Secondary IP's and it's still not verifying that I'm using OpenDNS. BUT IT WORKS ON MY ANDROID PHONE!!!

     

    Any help?

  • Avatar
    rotblitz

    The most likely reasons:

    • There are still other additional non-OpenDNS DNS resolver addresses in the game.  Check the status page of your router and the computer configuration to identify them and get those removed.
    • You have IPv6 enabled over the internet.  Disable IPv6!
    • You're running Avast Security Suite 2015 and have Secure DNS enabled.  Disable Secure DNS!
    • Your ISP or something else redirects your DNS queries to their own DNS service.
      Check it with:  nslookup -type=txt which.opendns.com. 208.67.220.220
  • Avatar
    hmssurprise
    Please see my comments posted May 17 - it appears that Verizon hijacks all DNS requests regardless (perhaps by a firmware setting ?). I checked and rechecked all recommended settings and ensured they were applied in the Verizon router to confirm it ignores the OpenDNS addresses configured.
  • Avatar
    jcabana

    I will verify these settings when I get home from work. I do have Avast Security Suite 2015 and have not verified the Secure DNS. As for Verizon ignoring DNS settings, that seems strange since they let you edit your DNS settings and give the illusion of control - albeit this would not surprise me. But that doesn't make sense since my mobile phone was able to view the page at www.internetbadguys.com and was blocked by OpenDNS.

    It has to be a setting on my computer and possibly one of the ones mentioned by rotblitz.

  • Avatar
    bradychen

    My openDNS works at the time. However, I cannot create a bypass account. It seems to me that the only way to set up bypass account is to download Netgear Genie which requires to have Netgear router. Any idea?

  • Avatar
    mattwilson9090

    There is a bypass capability built into the various Netgear routers with LPC. It's also available with some or all of the paid OpenDNS products  (I haven't worked with all of them so I can't give you a comprehensive list of what has it and what doesn't). There is no bypass capability with the free OpenDNS Home product

  • Avatar
    texdogg43

    Thanks a bunch! I looked everywhere and could not find the right place. They want to keep you on their servers. 

  • Avatar
    liaison

    Hi your tutorial format instructions are most helpful. However, each one clicks on the 'test your settings' link it returns a '404' error as shown below. Any suggestions what one could do to test the new settings?

    NEXT: Test your new settings →

    when clicking on the above link it returns the following:

    404 Not Found

    The page you were looking for doesn't exist. Sorry.

    © 2015 OpenDNS - Terms of Service - Privacy Policy - Contact

    135 Bluxome St, San Francisco, CA 94107

  • Avatar
    jjsmi371

    Thanks a ton! 

  • Avatar
    notreadyyet

    Hi,

    I tried these instructions and my internet is completely stopped. I had to reset my DNS setting back to old to get internet back.

     

    Not sure what I missed. Please help me, let me know how to troubleshoot.

     

    Thanks

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