How to Delete Your OpenDNS Account

This guide outlines the methods available for deleting your OpenDNS Home account.

How to Delete Your OpenDNS Home Account via Dashboard

You can request the deletion of your OpenDNS Home account directly through your account dashboard:

1. Log in to your OpenDNS dashboard at http://dashboard.opendns.com.
2. Navigate to the My Account tab.
3. Look for an option such as Delete Account or a similar link.
4. You will likely be asked to enter your password to confirm the deletion.
5. Once confirmed, your account will be processed for deletion.

Important Note: Some users may not have the option to delete from the dashboard. In such cases, please submit a deletion request using the Cisco Privacy Request Form. Refer to the details provided below for further instructions.

Using the Cisco Privacy Request Form for Deletion

Alternatively, you can request the deletion of your OpenDNS account and associated data by using Cisco's central Privacy Request Form. Requesting the deletion of your data will effectively lead to account deletion.

Cisco Privacy Request Form: https://privacyrequest.cisco.com/

When using this form, you will be asked to provide information to help identify your OpenDNS account and data so that your request can be processed. Please follow the instructions below carefully. This method allows you to formally lodge and track your deletion request.

How to Submit a Data Subject Rights and Privacy Request:

1. I am/was in the position of...: Using the dropdown menu select "Customer/User".
2. Country and State: Use the dropdown menu to select your Country and State.
3. Select Request Type: Choose "Delete My Data" as the type of request you want to submit by selecting the corresponding radio button.
4. Personal Information: Fill in the required fields with your First name and Last name.
5. Email: Use the email address associated with your OpenDNS account.
6. Account(s) or Service(s) of Interest: Use the dropdown menu and select "Cisco Cloudlock & Umbrella"
7. Attach Relevant Files(Optional): If you have any relevant files to support your request you can attach them by dragging and dropping them into the designated area or by clicking "browse" to select them from your computer.
8. Submit: Once you have completed all the necessary fields, review your information and submit the form by clicking the "Submit Request" button.