FamilyShield not working, DNS appears to be setup correctly

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2 comments

  • Avatar
    RachelGomez161999

    Resolution : Check the configuration on your computer to ensure that different DNS server settings are not configured. On Windows, check your configuration using the Windows configuration instructions, but rather than enter the OpenDNS numbers, ensure that they are set to "Obtain DNS server address automatically".

     

    Regards,

    Rachel Gomez

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  • Avatar
    Reg Ham

    Hello, 

    Please create support request so that we can troubleshoot the problem completely.

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