Can't connect to internet when OpenDNS is entered into router

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jimstern911nyc

February 19, 2017 00:46

Thanks in advance.

I have a ZyXEL PK5001Z router.

When I go into admin settings and change the DNS to Open DNS I can no longer connect to the internet.

I get 'resolving host' until it times out and Chrome reports back "you are not connected to the internet"

When I open the Network and Sharing Center it shows I am connected to the internet.

I have flushed the DNS with ipconfig, rebooted, restarted the router, cleared browser cache, etc. to no avail.

The OpenDNS updater is installed and is showing my correct ip.

I also tried adding Open DNS to the Local Area Connection Properties and get the same result on my Windows 7 and 10 devices as an experiment but I know it is best to do it at the router level.

 

Any help would be appreciated.

 

 

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  rotblitz February 19, 2017 13:52 (Edited February 19, 2017 14:02)

  Having no DNS is falsely interpreted by many network programs as having no internet connection.  And as long as you do not use OpenDNS, the Updater and your IP address are irrelevant.

  Post a screen shot of the router page where you have configured or want to configure OpenDNS.

  Further, copy & paste the complete plain text output of the following diagnostic commands to here, regardless of what you have configured just now:

  nslookup -type=txt which.opendns.com. 208.67.222.222
  nslookup whoami.akamai.net.
  netsh interface ipv4 show config

  Also, you need to disable the Data Saver option in Chrome to use any non-Google DNS, in case your Chrome has such an option..

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  jimstern911nyc February 19, 2017 17:18 (Edited February 19, 2017 17:20)

  Thank you rotblitz for your time.  

  After doing the nslookup it returned that the default server and default ip address were Ting, my ISP

  So I called to my Internet Service Provider and they explained the DNS for their internet service is hard set to 8.8.8.8 unless I request to override their choice.  I asked them to set it to allow opendns, rebooted and everything works. 

  If it means anything to others, Ting, my (horrible) ISP, says they are compensated by Google for using 8.8.8.8  So I assume 8.8.8.8 must be owned by Google and they like tracking who is going where on the internet for marketing/other purposes

  Yet another reason I like OpenDNS, my ISP and Google will be doing less spying on me.

   

   

   

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