Need configuration help for Arris NVG599 using Sonic internet (ATT)

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vixinvin

March 19, 2017 08:59

I have an Arris nvg599 with sonic internet which uses att equipment and gateway. When logging into the modem it doesn't allow you to directly edit the DNS.

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• Official comment

  

  Mash Sarband March 24, 2017 16:11

  Hi,

   

  While we do offer general instructions for most popular routers on our site (www.opendns.com/setupguide), we do not have the resources to list each single make and model of router on the market, so you may need to consult your router's user manual. Basically, you just need to access the router’s configuration page and input our DNS numbers. If that router was supplied to you by your ISP you will need to contact them for instructions on updating the DNS settings, as they may have loaded their own, proprietary firmware on the device. Otherwise, you will need to consult your manual or contact the manufacturer for detailed instructions on updating the DNS settings on that particular device.

  Alternatively, you can always change the DNS settings on your computer instead (see https://support.opendns.com/hc/en-us/sections/206253647). You will get the same benefits, and if you have a small number of computers on your network, it's relatively easy. In some cases, users have found success in configuring both their router and computers.

   

  Regards,

   

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  rotblitz March 19, 2017 15:21

  How can you ask for configuration help for a device where you cannot configure DNS server addresses?

  See also https://support.opendns.com/hc/en-us/articles/228006547

  But well, you configure OpenDNS on the end user devices instead.

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  vixinvin July 23, 2017 11:30

  Ok thanks. So after configuring the DNS on my Xbox one when I log into opendns then the logs would be reflecting activity on the device itself right?

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  rotblitz July 24, 2017 13:26

  Yes, your dashboard stats would reflect the DNS activity of all the devices in your network which are configured to use OpenDNS.  If the Xbox is the only device configured for OpenDNS use, then the stats and logs would be related to DNS activity on this device only.

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