Parental Controls Not Working
I setup a new openDNS account through Netgear Genie (for new ORBI router) and filtered the categories I wanted as the default config. Time block shows it should be enabled all day. Testing however nothing is blocked. Logging into opendns directly, I can see that my network is added (had to add manually), however nothing is blocked. The settings from netgear.opendns.com don't appear to be sync'ing with my opendns account. Any ideas?
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"Logging into opendns directly, I can see that my network is added"
This is the problem. You cannot use Netgear LPC and OpenDNS Home at the same time, because these are incompatible. Delete the network at https://dashboard.opendns.com/settings/ again. Your LPC dashboard is only at https://netgear.opendns.com/
"The settings from netgear.opendns.com don't appear to be sync'ing with my opendns account."
No, they do not, for sure! This is more than just intentional.
To use Netgear LPC:
- Do not configure OpenDNS (or other) resolver addresses manually.
- Delete any network at https://dashboard.opendns.com/settings/
- Do not run an Updater.
- Enable LPC with the Genie app. https://kb.netgear.com/25687/
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Ok.
- Do not configure OpenDNS (or other) resolver addresses manually.
I am using my ISP's DNS
- Delete any network at https://dashboard.opendns.com/settings/
done
- Do not run an Updater.
didn't
- Enable LPC with the Genie app. https://kb.netgear.com/25687/
I downloaded genie, set up a new account and tried logging in.... "THERE WAS AN ERROR... etc"
(sigh)
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Why do you post in different threads about the same topic?
https://support.opendns.com/hc/en-us/community/posts/115005852927/comments/115005122506Regardless, time to open a support ticket with OpenDNS, link "Submit a request" above.
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thanks for your help rotblitz
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