How do I disable parental controls--Netgear genie won't log into OpenDNS

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    Derekalison

    Here's an update.  I installed the mobile app on my phone, and was able to log in and turn off the parental controls that way.   But, for the record, there still seems to be two problems: 1) the web interface doesn't give an option for turning off parental controls, and 2) the genie desktop app has some sort of difficulty logging into openDNS.   Apparently this is an old issue (https://community.netgear.com/t5/Genie/Genie-app-won-t-connect-to-OpenDNS/m-p/992382#M870).

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    benedictkwok

    I have the same problem trying to disable the parental control via netgear genie to modify DNS.  whenever I click on Parent control in Netgear's Genie , it automatically redirect to the opendns, but there is no way to disable this.   

     

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    rotblitz

    Again, Genie is Netgear's, not OpenDNS'.  Best is to refer to Netgear support.

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    rotblitz

    Genie is Netgear's, not OpenDNS'.  Best is to refer to Netgear support.

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