Report malicious accounts and bots

Comments

19 comments

  • Avatar
    rotblitz

    Fine.  I see you didn't vote your own idea up.  Also, did you report this to OpenDNS by raising a support ticket?

  • Avatar
    dnsalunebis

    Hello everyone,

    I voted for the idea, but I safeguard another situation that may be contributing to a major confusion.

    In the analysis of the users appear classifications of the same as the image that attach together.


    However, if you click on the symbols, you do not see any explanation of their meaning.
    Probably, with an explanation of these symbols we could have a better clarity about the type of user that lies ahead.
    It seems to me that in the case of "sesom" he can even be an employee of OpenDNS.

    Best regards

  • Avatar
    devlavaca

    In response to rotblitz, there's no indication of how to make any sort of report on the account profile page.

    There's got to be some way to identify and block bots and malicious users. And right now there isn't any.

  • Avatar
    rotblitz (Edited )

    @devlavaca

    "And right now there isn't any."

    This is not true.

    You are correct, you cannot make any report on user profile pages.  The way is to report suspicious domain tagging users via support ticket to OpenDNS.  They will investigate such cases and take actions accordingly.

    This is what I meant by "did you report this to OpenDNS by raising a support ticket?".  You apparently didn't.

  • Avatar
    rotblitz (Edited )

    @dnsalunebis

    The first icon "M" is a domain tagging moderator who is able to finally decide tagged domains.
    See also https://community.opendns.com/domaintagging/faq/#WhoAreTheModerators

    The second icon "S" is domain tagging super voter.

    Another icon "*" means top user (very active users), explained at https://community.opendns.com/

    "It seems to me that in the case of "sesom" he can even be an employee of OpenDNS."

    I believe there's another badge icon too.  I don't recall it just now.  But sesom doesn't seem to be a staff member.

    "However, if you click on the symbols, you do not see any explanation of their meaning."

    This is not true.  If you hover the mouse pointer over a badge icon, its meaning is clearly displayed.

    So, what's still open from your concerns?

  • Avatar
    rotblitz (Edited )

    @dnsalunebis

    The first icon "M" is a domain tagging moderator who is able to finally decide on tagged domains.
    See also https://community.opendns.com/domaintagging/faq/#WhoAreTheModerators

    The second icon "S" is domain tagging super voter.

    Another icon "*" means top user (very active users), explained at https://community.opendns.com/ 

  • Avatar
    dnsalunebis

    @rotblitz

    Thanks for the clarifications, because they are always useful.

    I have just verified that it is true and that an explanation appears when we stop the mouse on the Symbols.

    However, it is also evident that there is no specific page with all the classifications used by OpenDNS for the categorization of its users.

    When I referred to clicking on the symbols, it might be useful to launch a page with these all categorization so that the user who contributes here may be more informed and thus be more assertive.

    It's just my thinking, in the sense of improving OpenDns.

    Moreover, we should not lose focus of this idea as put by @devlavaca, which has to do with users who may be causing damage to the filtering of domains.

    Let's look at the case of the user https://community.opendns.com/user/381346 which is only "Domain Tagging Super Voter".

    That he presents strange, no doubt, especially when analyzed to his last admissions, all corresponding to domains nonexistent or for sale ...

    I accept that the user must submit a "Support Ticket", but also what is the difficulty of creating a method in which the said "Ticket" is generated when we access the user information, if we are authenticated in the platform?

    In my opinion, I think this is only really dependent on the goodwill of the programmers.

    Regards,

  • Avatar
    rotblitz

    @dnsalunebis

    "we should not lose focus of this idea as put by @devlavaca"

    No doubt, therefore i voted this idea up, as I initially said already in the 1st comment on the idea.

    "it might be useful to launch a page..."

    Yes, there may be thousands of useful things which could be done "dependent on the goodwill of the programmers",  but these programmers cost a lot of money, and they cannot act according to their goodwill, but depending on if OpenDNS will request them to do so and will pay them for this work.  I'm pretty sure you did not donate, did you?  (Just a joke.  I think you cannot donate to get a certain feature implemented.  This is a pure decision of Cisco/OpenDNS.)

  • Avatar
    aurasphere0123456789

    Some submissions are correct. sesom is more accurate than msmtcssg.

  • Avatar
    jlefebre

    This is a good idea. As mentioned in the original post, it would be much easier for them to have something to detect the fraud/inaccurate submissions than it would be for us to analyze other users and report them one by one. 

     

     

  • Avatar
    denis111

    Just out of curiosity, has anyone tried reporting these characters? I'm browsing through the porn category right now, and these bot submissions easily constitute like 95% of the entire list. In my view, users like farmscott, sesom, msmtcssg, seebel, doesitreallymatter, porndetector, etc should have been banned ages ago with all their pending submissions deleted.

    The fact that some (1 in 50) submissions are correct doesn't change a thing IMHO. I don't believe a sane person could submit 200 domains per day while tagging site like "puma.com" as porn. 

  • Avatar
    jlefebre

    I did not report the users mentioned in the original post, as it looked as though the two users have been inactive and for all I know, they could have been banned already.

     

    I just opened a ticket with OpenDNS support asking what the process is when reporting a user who is clearly abusing the domain tagging system. I also asked specifically if their domain submissions would also be removed upon a ban

     

    Heres to hoping!

  • Avatar
    denis111

    Great, thanks for opening the ticket!

    In this case, we just need to wait for their response.

  • Avatar
    jlefebre

    "A user can vote on domains, but unless there are a lot of users voting the odds are a tag won't get put on unless the community agrees. Accounts can be suspended if we find someone to be abusing the system somehow and the bad tags may be removed. You can also bring domains up to us to ask us to recategorize them."

  • Avatar
    denis111

    Sounds like a pretty generic response. On the other hand, it is also possible that they were simply answering the question.

    In theory, removing wrong submissions made by suspended users shouldn't be as costly for them as implementing a full-blown feature, so that's probably the way to go.

    I guess I just need to report one of those bots and see what happens.

  • Avatar
    aurasphere0123456789

    As I said before, sesom tags more accurately than the other "bots". Besides, I don't think sesom is a bot. sesom is not as active as in 2011. Do not report sesom. Not all of their pending submissions should be deleted. Some are not incorrect. Report M Frank instead.

  • Avatar
    aurasphere0123456789

    Also, vote on those domains. If it is incorrectly tagged, please click or tap "No". If it is correct, then click or tap "Yes". If you are sick of the old submissions in your way, vote them up. If five people vote "Yes", it will be in the moderation queue. Same thing applies with "No". If it is an adult or security category (Adult Themes, Lingerie/Bikini, Tasteless, Proxy/Anonymizer, Sexuality, Nudity, Pornography, Malware, Botnet), only three people are needed to vote "Yes" or "No". Focus a lot on voting on Health and Fitness and Gambling categories.

  • Avatar
    denis111

    @aurasphere0123456789

    sesom is probably not as blatant as farmscott or msmtcssg, but as far as I can tell most (like 19/20) of his submissions are either useless (like img44.imagevenue.com) or wrong (like naointendo.com.br). As a result, they are just cluttering the category. Currently there are submissions from 2008, which means that in almost 10 years they have been neither approved or rejected. Normal users clearly don't want to deal with this mess, and this state of affairs is simply unacceptable.

    By the way, it's not for me to decide what to do about their submissions. I would probably delete them straight away, but I don't own the service and cannot influence OpenDNS or Cisco.

  • Avatar
    aurasphere0123456789

    Vote them up then

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