Cannot Sign In from Netgear Genie

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5 comments

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    rdelgado20

    Please disregard, I have opened a support ticket with OpenDNS

  • Avatar
    tserentelos (Edited )

    I opened up a ticket.  Ended out resetting router.  Worked for a bit and then the issue started again.  On the mobile app, the parental controls tab doesn't open and on the windows app, I can't login our logout of the bypass account.  Can Netgear fix this?

  • Avatar
    rotblitz

    Ask Netgear.  http://www.netgear.com/support/

  • Avatar
    Plattor

    I am having the same problem as rdelgado20 originally posted.

    How was it resolved?

  • Avatar
    rotblitz

    @Plattor

    Well, rdelgado20 opened a ticket with OpenDNS, and OpenDNS may have resolved it or may have referred him to Netgear support who resolved it, else the OP would have returned.

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