Cannot sign-in to OpenDNS using Netgear Genie to enable parental controls
I have tried enabling Parental Controls using Genie for my Orbi.
No matter what I do, I cannot sign in. I have tried creating multiple accounts and am definitely using the correct username and password. Genie says error: " There was an error signing in please make sure you are connected to the Internet"
I am connected to the Internet. I have no connection blockers like little snitch. OpenDNS is configured correctly. etc. All extremely frustrating!
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After spendings hours upon hours with this same issue, it turns out to be the Genie. There is some buggy issue with the connection between your genie and Opendns. I tried everything from resetting my router to factory settings, uninstalling the genie, making several accounts. Nothing worked. In the end, I had to download the genie on myiPad. I had been using the genie on windows 10. Anyway, the Apple genie let me login to Opendns. Netgear is aware of this issue and don't seem to be making any effort to fix the problem. All the while parents are buying these routers specifically for the parental control. I had it working flawlessly for years, then the firmware update. I understand your frustration.
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Posting the same thing in three different threads? Why?
See https://support.opendns.com/hc/en-us/community/posts/115005852927/comments/115005122506
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