AVG Internet Security interfering with OpenDNS filtering (solved)

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mike432

December 02, 2017 16:23

I was having problems getting OpenDNS filtering to work on some of my devices. Eventually I found out that my AVG Internet Security had a component called "Fake Website Shield" which bypasses normal DNS lookups and uses it's own DNS lookup method through a secure connection. Disabling this component allowed me to use OpenDNS filtering.

In my version of AVG Internet Security, I can disable this feature by going to   Menu -> Settings -> Components -> Fake Website Shield.

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  rotblitz December 03, 2017 15:58

  Yes, this is known for AVG and Avast:
  https://support.opendns.com/hc/en-us/articles/115008038687

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  WVerzijl72 February 17, 2018 12:48

  So I have the same issue, my filtering from NetGear Parental controls doesn't work anymore since I bought AVG Internet Security last week.But, when I switch off that component that you mention, AVG keeps showing I'm not completely protected. 

  What else does that AVG component do? is it safe to switch it off?

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  rotblitz February 17, 2018 16:52

  "What else does that AVG component do?"

  It hi-jacks your DNS traffic and sends it to AVG/Avast's DNS service, so that it doesn't go to the DNS service you have configured, e.g. not to OpenDNS.

  "is it safe to switch it off?"

  This is your decision to use either OpenDNS or AVG/Avast.  You can just use one DNS service.

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