POSTING THE SUPPORT MESSAGE I SENT:
Getting pretty frustrated with your lack of response. I have once again paid for open dns and I am only allowed 50 blacklisted and whitelisted sites. I need a lot more than that. A few years ago they gave them to me. I ended up buying a Kibosh router since Open DNS does not block images when the kids search porn but that router constantly drops out. I now have a work from home job so I need a reliable connection so I bought a Netgear Nighthawk. I have smart kids and family in Brazil so they know how to search it in other languages and i have found MANY sites that are NOT categorized.
ALSO my husband is a musician and he uses Twitter A LOT. I cannot access Twitter from any device in our home. We have both Windows and Mack computers and iPhones and iPads.... NONE work with the blocked sites. I get a security error. I have tried whitelisting it with NO LUCK! It also will not load our iCloud email. I have only had the router for 4 days so I am unsure what else it will block but I cannot have this happening when my job send me to a site so I want to solve this. I contacted Netgear and they told me to change DNS servers but if I do that then the kids are free to search porn so it is a lose lose situation. PLEASE REPLY THIS TIME! I am getting very annoyed with the lack of response and I need this solved NOW.
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