I have a ticket and awaiting a response, but thought I'd see if anyone can help. I reset my router which knocked out parental controls on my netgear genie. Now the genie doesn't work (will not recognize that I am on a supported router) so I decided to load Open DNS VIP externally. I populated the router with the server info 22.214.171.124 and 126.96.36.199. I added my IP (dynamic indicated) as a home network on Open DNS account. I went to the configure web filtering settings page and first tried customizing setting without results, then low, then moderate over the course of 24 hours to see if anything stuck, and still able to pull up some risque sites (so can my child). I worked with a computer repair shop tech remotely who also uses Open DNS to check my settings and cannot find anything wrong. Any thoughts why my content filtering is bust? Also, any idea when an Open DNS ticket is answered? Thanks for any help
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