parental controls
Hi, I made a parental control account a while back and still have access to it. I recently reset my router and now the two are no longer associated. When I used to click on parental controls from the router it would take me to a window I can sign in from, now it takes me to a default products screen with no place to find the product or long in. How can I associate the two again? I also tried the live parental controls you can download to your pc, but it offered no option for a schedule, which is what I had with the online version.
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You open a support ticket, "Submit a request" above, with the MAC address of your Netgear router. Imagine, we other users cannot correct your account. Only OpenDNS staff can do this.
"I also tried the live parental controls you can download to your pc"
I'm not aware of this unless you mean the Genie program, but this is not "parental controls". It is a program to manage your router as a whole. It also offers options for different kind of schedules.
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