[action required] Settings showing all categories as checked when only a few are actually selected

msd1234

March 22, 2023 19:48

The settings categories for what to filter are all showing checked/selected when It is not supposed to as I only selected a few.

Is this on your end?

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5 comments

robodns March 23, 2023 01:52 (Edited March 23, 2023 19:04)

Same here. All categories are checked, They remain checked even if I un-select some and save again. All categories remain checked.

I opened a ticket for this. No response as of yet.

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jnish123 March 24, 2023 05:24

We are having the same issue. Can you please solve this from your end?

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jrafaelm March 25, 2023 12:15

Same here, no matter what do you it resets back to all categories selected/checked

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robodns March 26, 2023 18:23 (Edited March 26, 2023 18:25)

Looks like it's fixed now (for me at least.) I am able to check or uncheck categories and they are saved correctly.

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Reg Ham March 26, 2023 23:25

Hello,

If you are still encountering a problem please try clearing your cache and see if that helps. Instructions for flushing your web browser's cache can be found here: ***https://support.opendns.com/hc/en-us/articles/227988627-How-to-clear-the-DNS-Cache-***

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