Manage Individual Domains

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9 comments

  • Avatar
    robodns (Edited )

    I don't think you're doing anything wrong. I think there's a new glitch in the system. I reported something similar yesterday and opened a ticket.

    In your case:

    nytimes.com is categorized as News/Media

    You selected Moderate filtering which does not contain News/Media

    Therefore nytimes.com should not be blocked. The error message saying 'nytimes.com is already blocked' is incorrect.

    Hopefully they address this issue soon.

     

     

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    fenatech

    Thank you for your reply and letting me know I am not missing or doing something wrong. I thought the message was strange along with the fact that the section of text is actually triple repeated within itself right after the bold face font of "You're already blocking..."

    I agree. I picked up on the "View" feature for the various preconfigured modes, as you stated it should not be blocked as it is not a selection for the "moderate" mode.

    What I was referring to was the fact that I actually added it as an individual domain and then was shown the message. Once I clicked on the option to add it to my personal domain list anyway then the site was blocked as I was expecting it to be. 

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    Reg Ham

    When adding a domain try typing in the domain address manually as it tends to be less likely to have problems when you do so.

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    fenatech

    Thank you Reg Ham, 

     

    That is exactly what I was doing and hence why I made my original post. If you read through the above from myself and robodns there seems to be a new glitch in the system as well as some proof reading oversight at the moment.

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    Reg Ham

    May I suggest that you create s support request so the problem can be troubleshot completely.

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    fenatech

    Reg-Ham I certainly can but did not see where to do so other than within the community forums. Is there a website form to complete or an email address to open a support ticket on the matter? If so and you could share it with me I will look to submit one. Thank you 

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    cruxoooo

    I would just point out that the "moderate" filtering level description is deceptive. Despite saying it "Protects against all adult-related sites and illegal activity." it does not block by default the "adult themes" category.

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    Reg Ham

    If you wish you can enter a request for this feature in our Idea Bank - https://support.opendns.com/hc/en-us/community/topics/201090987-OpenDNS-Community-Idea-Bank

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