Peacock TV on a Chromecast with Google streaming stick -- Can't get app to work

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jamescockerille

April 17, 2023 16:22

As a parent, I've embraced OpenDNS as a way to block YouTube from all home devices. And it's early days of setting up blocklists and whitelists. But I can't seem to get Peacock TV to work on my TV's streaming stick which is a Google product (owners of YouTube). I've added peacocktv.com and peacock.com to the whitelist, and restarted the device multiple times and deleted cache. But peacock will not load, only giving a "Something went wrong". It does work however on my iPhone, so I don't think it's a URL or ad-blocker problem.

Anyone else have this problem (and solution!) or a related experience with Chromecast with Google?

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  Reg Ham April 17, 2023 23:12

  Hello, 

  Do you receive an error and if so can you provide a screen capture 

  We have had a client that advised that adding Guest-snc1-02720314.host.getstreaming.tv to your Always Allow list resolved the problem for them.

  If you still have problems after this I would suggest that you create a support request.

   

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  jamescockerille April 18, 2023 16:02

  Hi Reg,

  Thanks for sharing that. Unfortunately it did not work in this case.

  Here are the screens I see:

  

  

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  Reg Ham April 18, 2023 23:30

  It would appear that the site is pulling data from a site that you may have blocked.

  To check this and there are generally three methods you can use to figure out which domains are being referenced when loading a website.

  1) Use the Web Developers Console option in Firefox (Tools -> Web Developer -> Web Console) and load the site on a computer that is not using OpenDNS, as it will list all of the domains referenced when a particular webpage loads.

  2) Another method of figuring out which domains may be blocked on your network is by using Chrome Developer Tools.
  Select the ⋮ menu at the top-right of your browser window, then select Tools -> Developer tools.
  Right-click on any page element and select Inspect element.
  On Windows and Linux, press Control - Shift - I keys to open Developer Tools
  Control - Shift - J to open Developer Tools and bring focus to the Console.
  Control - Shift - C to toggle Inspect Element mode.

  On Mac, press ⌥⌘I (Command - Option - I) keys to open Developer Tools
  ⌥⌘J (Command - Option - J) to open Developer Tools and bring focus to the Console.
  ^⌘C (Control - Option - C) to toggle Inspect Element mode.

  3) The site ***www.webpagetest.org*** also supplies this data and many people find this tool the easiest tool to use.

   

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