OpenDNS shows two Home IP Addresses (One greyed out)

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woodman1967

April 23, 2023 22:27

OpenDNS used to work fine but has stopped blocking sites altogether.

When I check the dashboard it shows two home IP addresses (top one is black followed by a green two arrow icon, bottom one is greyed out). When I click the green arrow icon the bottom greyed out IP address disappears and OpenDNS again blocks the sites I've set it to block. Then, after a short period of time it stops blocking and, sure enough, the dashboard shows two home IP addresses (same as before, one black the other greyed out). I click on the arrow icon and the greyed on disappears and we are back to normal, then it repeats itself.

Is there a way to stop this? Why is the home IP address dynamic all of a sudden?

Thanks for any help. 

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  Reg Ham April 23, 2023 23:23

  Hello,

  Have you contacted your ISP (Internet Service Provider) as to why your IP address has became dynamic.

  Have you installed the Dynamic IP Updater client (see https://support.opendns.com/hc/en-us/articles/227987867-What-is-the-OpenDNS-Dynamic-IP-updater-client-)

  If you continue to have problems may I suggest that you create a support request to thoroughly troubleshoot the problem.

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