SERVFAIL for thec.ppr.tn.gov and pfis.isg.tn.gov

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bauert

May 10, 2023 17:26

Checking https://cachecheck.opendns.com/ for thec.ppr.tn.gov and pfis.isg.tn.gov yields a near complete SERVFAIL.  We use Umbrella in our environment and are getting intermittent failures in accessing this site.  The site succeeds with 1.1.1.1 or 8.8.8.8.  Using nsookups with our default Umbrella/OpenDNS usually fails, but occasionally succeeds in finding the IP.

According to the final post on https://support.opendns.com/hc/en-us/community/posts/360071604872-IP-address-not-resolving-using-opendns- these SERVFAIL issues can only be resolved by staff.

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  Reg Ham May 10, 2023 23:03

  Hello,

  Please create a support request so I can have our network team look into this. 

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