OpenDNS Domain Tagging Moderators & Moderation System

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    Robert (Edited )

    I hate limboland!  I've not submitted millions of domains like some accounts seem to have done, but I have done hundreds of them, maybe thousands.  At one point there was a count on my profile page, but that's broken now, maybe for anyone who has submitted and/or voted on a domain.  The only ones I see showing now are all zero.

    I agree with your constructive criticism statement.  I submitted an application long ago (March 2018) and sent a follow-up note via the application a little over a month later (April 2018), yet I don't think I ever received a response to it.  I now suspect it was discontinued back before I submitted for it.  I signed up to use OpenDNS back in 2008 and probably started submitting and voting on domains not long after I created an account.  I'm still waiting for a response to my application as of May 2023.

    I would love to be able to help more, and yes, it's selfish - I want it to work for me, but also, I like to see things done completely/correctly - having things categorized correctly so the system works well for everyone is pleasing to me.

    I wonder if this has anything to do with OpenDNS having been handed off to Cisco. 🤔

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    Robert (Edited )

    Here are some related OpenDNS Community - Idea Bank posts that could help as well, which people have suggested because of the slow categorization of sites due to no votes and maybe lack of ability to keep up with voting moderation/approvals:

    Rather than only working around the issues, I'd rather see OpenDNS try to solve the main issues and take the other feature requests as advice for future features or implement (some of) the more useful, better-defined, features now as true workarounds that can be fixed in a better way eventually, hopefully sooner rather than later.

    There could be an official status offered for each of the Idea Bank ideas as a response from OpenDNS management at the top of each Idea, something like the following:

    • New/Unchecked
    • Investigating
    • Rejected
    • Possible at a Later Date
    • Planned
    • Implemented

    (I may continue to edit this comment if I find other useful/related ideas.)

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    rzngfpexav

    Reg-Ham: I am so sorry for tagging you here. I know you've helped me before in past support tickets, and I greatly appreciate your help and time. While I know this is not your fault at all, I would like to ask and see if there has been any changes to this recently, or, if someone higher up may be able to post here with more information about it?

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    Reg Ham

    Hello,

    There have been no recent changes to this. If you wish create a support request and I can escalate the question.

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    rzngfpexav

    Reg-Ham: #1599663

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    rzngfpexav

    Robert: After reaching out again and asking about this, applications for Domain Tagging Moderators are on hold for the forseeable future. This is unfortunate and disappointing news, even though I reiderated and expressed the same points again of how much this is needed, but I guess things will remain the same. :(

     

    @OpenDNS: Once again, if you have discontinued a program and nobody knows about this, learning through a ticket and not a public community post... that's a problem. The information and link for the Domain Tagging Moderator Application IS STILL LIVE on the FAQ Webpage. This is causing confusion, has caused confusion, will cause confusion and continue to cause confusion. I guess I may have to switch to another content filtering service. If things are not actively monitored or categorized daily, there are still many potential threats and other content that may slip through the cracks. While I like the concepts that OpenDNS has, I don't want to be running on pending votes all of the time. Basically, untagged domains are allowed by default, which to me personally, is quite concerning and a security risk, and I feel that you should add an Uncategorized category, and, unlimited blacklist and whitelist entries, regardless of OpenDNS claiming it will "break the internet" or not. This is possible with other services, I don't understand why it isn't for OpenDNS. If things turn around and changes happen, I may consider coming back full time, but until then and for now, I guess my account will remain dormant. I'm sorry. This is not meant to bash the company, I just want to express my concerns and give constructive criticism, because it needs to be heard.

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    Reg Ham

    Hello,

    I will bring this to my managers attention. 

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    rzngfpexav

    Reg-Ham: Thank you for your help and all that you have been doing to help. And I am truly sorry if I have made things stressful during all of this - that has never been my intention.

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    Reg Ham

    No worries

     

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    rzngfpexav

    Robert: I followed up on this again and asked about the Domain Tagging Moderator Application and Program... I got the same answer as last time, sadly; discontinued for the forseeable future. :(

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    Robert

    Yes, definitely sad to see things going downhill.  I keep categorizing, but more and more I feel like I'm wasting my time.

    Though it looks like we're at least up to 2020 and some random 2022 and 2023 ones on the unfiltered [All Categories] https://domain.opendns.com/ page - many "Web Spam" categorizations on there, and it's interesting that even after several refreshes I'm still seeing that and most of them start with "h" for the Web Spam.  Makes me wonder what the sort is, though it doesn't look sorted by anything visible, but "xucifer" has added most of the ones I'm seeing.

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