Login page redirect loop
I've tried multiple times to log into open dns and every time I do it redirects to the umbrella login screen then bounces back to the open dns login screen. I've tried different browsers, clearing cache, even tried to login from another location and still getting the same loop from the login page. Anyone else having this same issue?
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Same here. I called a support line. They suggested sending email to umbrella-support@cisco.com. All they would do for me.
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Hello,
Thanks for contacting us. We are investigating reports of an OpenDNS dashboard login loop where customers are being redirected to a Cisco (the OpenDNS parent company) login page and are unable to access their dashboards. We have alerted our engineering teams and will update you as soon as we know more.
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Hello,
Please clear your browser cache and try again. Instructions for flushing your web browser's cache can be found here: ***https://support.opendns.com/hc/en-us/articles/227988627-How-to-clear-the-DNS-Cache-***
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Hello,
This link ***https://support.apple.com/en-us/HT201265#:~:text=Delete%20history%2C%20cache%2C%20and%20cookies,t%20change%20your%20AutoFill%20information.*** cover Safari on IOS.
This link covers ***https://www.techjunkie.com/duckduckgo-clear-cache-cookies/*** covers DuckDuckGo.
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Still continuing to have the same issue after clearing browser cache and dns cache in every possible way. Different browsers, private mode, reboot, etc, etc.
My login loop looks like:
- enter user/pass at https://login.opendns.com- go to https://login.umbrella.com/umbrella, enter user/pass again
- receive a jwt in response header from https://login.opendns.com/auth/jwt
- go to https://dashboard2.opendns.com/, which returns a 302 redirect back to https://login.opendns.com/umbrella/?return_to=https%3A%2F%2Fdashboard2.opendns.com%2F
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