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kaytee27
When I go to view domains it only shows me the first domain on the list. It used to show me all domains. How do I fix this to see all the domains again on the list?
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    Reg Ham

    Our engineering team is aware of this problem and are working to resolve this.

    Unfortunately currently we do not have a ETA on when this will be resolved.

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    madwifee

    Me too, only showing 3900 requests under meetcircle and that's it.

     

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    Reg Ham

    Our developers have implemented a fix for the issue where dashboard reports were not loading.

    Would you please check to see if you can now view the list of blocked domains and confirm if you are still seeing issues?

    Thank you

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    squirrel1999

    Only the first domain visited is visible, unable to see anything else

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    Reg Ham

    Please flush your browser cache and try again.

    Instructions for flushing your web browser's cache can be found here: ***https://support.opendns.com/hc/en-us/articles/227988627-How-to-clear-the-DNS-Cache-***

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    squirrel1999

    Have flushed the cache and it has made no difference, also tried two different browsers. Only the first domain of the day visited is visible, also discovered that the same is showing for yesterday when I was able to view two pages of domains. Only the first one visited is now visible. This is the same viewing on both browsers.

    I can see the next button on yesterday's first page but it clicks over to a blank page.

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    Reg Ham

    Hello,

    Please create a support request so we can troubleshoot the problem further.

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    squirrel1999

    I've just sent a request with screenshots attached, all from 10/7 which was the last day that it worked properly for me. There are 3 screenshots two of how it looks today and one of all domains showing on 10th. I must admit I thought it was a browser issue at first but now I've tried 3 browsers and two devices and they're the same.

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    rxl79

    I also have the same issue, only shows the first entry on each page.

    Is there a fix for this?

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    huffti

    I have the same issue.  Tried Chrome and edge both only show the first line. 

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    stange1

    I have the same issue started today.  Could see everything yesterday and now I can't

     

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    m00gle

    It’s not a fix at all, but you can see everything and move between pages of you select the print icon … or put .print after the address.
    Hope that helps someone until they fix it.

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  • Avatar
    Reg Ham

    Hello,

    Our engineering team is continuing to work on this problem. When any updates occur we will be sure to post them.

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    squirrel1999

    It's working perfectly for me this morning, thank you.

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    Reg Ham

    Hello squirrel1999,

    Thanks for you reply.

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    Reg Ham

    Hello,

    I have been advised by the Engineering team that they have successfully identified and addressed the underlying cause and that the problem should be resolved.

    However, if you're still encountering any issue accessing your OpenDNS dashboard, please create a support request so we can troubleshoot the problem. 

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    phoenix-eagle

    The problem show up again - it’s working fine in this morning and now I have the same problem!

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    Reg Ham

    Hello, 

    Please clear your cache and if that does not resolve the problem please create a support request so we can troubleshoot the problem thoroughly.

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    squirrel1999

    The same problem has reoccurred for myself also

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    madwifee

    Same here.

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    njs710

    Identical issue as before - was working yesterday and back to showing a single domain.

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    letsgiveitago

    I am experiencing the same issue.
    Only first item is showing in the list / stats page.
    However, when i hit the download as csv, i see the full details of loads of domains.

     

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    rabbitholeweb1

    I have same issue and made a ticket. Minaz Amarshi has sent me an email saying nothing is wrong. There is something obviously wrong. Not mad at him but irked he can’t see there is an issue as other people are reporting. Thanks…perhaps Reg Ham can assist

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    Reg Ham

    Please clear your cache and if that does not resolve the problem please create a support request so we can troubleshoot the problem thoroughly.

    In addition, by creating a support request we can have the engineers look into this problem if we need to escalate the problem.

    Thanks

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    rabbitholeweb1

    I have created a ticket early this morning. I’m being told no issues. Clearing cache does not fix (as others have noted as well). Thanks for your response. I’m sure someone will figure it out since it just happened on 7/11 and again today. Thanks!

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    phoenix-eagle

    Just an update for Reg Ham - clear cache does not fix!

    I tried using Brave, Chrome e Edge (PC) - same problem

    I tried using Brave, Chrome and Safari (Iphone) - same problem.

    And rabbitholeweb1 told that opened a ticket and Minaz Amarshi said that there is no problem at all ...

    I'll keeping using the CSV file (that is correct) and hope that someone sees that we have a problem.

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    phoenix-eagle

    UPDATE - First time opening today and now its working! 

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    letsgiveitago

    Update : working for me (just checked now)

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    Reg Ham

    Hello,

    As stated previously if you are still having this problem and have cleared your cache please create a support request.

    Thank you

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