dns o matic isn't updating with new ip

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23 comments

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    rotblitz

    You would have to use a dummy hostname of all.dnsomatic.com or maybe none at all in the update request.

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    k0103707

    Oh nice it works!

     

    Thank you stranger! :)

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    prodhead

    Hmm, 

     

    I have a related "On Topic" problem. I have been using the updater for some time and having a cable service, my IP address doesnt not change often, so when it has changed.. the updater has not updated the DNS.. its been close to 48 hours and its still returning the old address...

     

    HELP !!!!!!

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    rotblitz

    "I have a related "On Topic" problem."

    This thread is about using DNS-O-Matic (https://www.dnsomatic.com/).  Why do you think it's related?  Do you use DNS-O-Matic at all?

    If not, and if you use the OpenDNS Updater, ensure that you have "Send Dns-O-Matic updates" checked off.

    If you do use DNS-O-Matic, post screen shots of your Updater settings here.

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    rotblitz

    Btw, even if the Updater doesn't work, you can update your IP address information manually at https://dashboard.opendns.com/settings/ while clicking the green arrows icon.  No reason to be desparate.

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    Kristy Patullo

    This is being handled via a support ticket as well, but it sounds like your updater is not working properly, would you please try the following troubleshooting steps?

    When you launch the Updater client is it signing into your account and selecting a network to update?

    Do you see any error notifications coming from the updater client? If so, what do they say? You can attach a screenshot of the error if you'd like. Please note this is a public forum so blur out any sensitive information.

    If you are having trouble with the updater client on Windows, please try going into the settings of your updater client and make sure that the box next to "Send updates to DNS-O-Matic" is unchecked, as shown here: http://www.opendns.com/support/dynamic_ip_windows/#settings. After that, try restarting updater client and see if it begins sending updates.

    Have you tried configuring OpenDNS locally and restarting your computer? The updater may not detect you're using OpenDNS as a DNS resolver on your connection and send network IP updates unless you follow the instructions listed in this guide: <http://store.opendns.com/setup/computer/>

    Finally, if you have a firewall or anti-virus program enabled then please be sure to create an exception for the dynamic IP updater client so its updates may reach our servers properly.

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    gfyvs

    if i need to post a new thread, pls inform me.  1st time posting.

    opendns dashboard shows my new IP every time it changes. but it doesnt automatically change to using the new IP. not until i login & click the refresh symbol beside the old IP (which is above the new IP) - i believe these are the green arrows mentioned above.

    i need it to automatically update the IP for the network (not just obtain the IP & suggest the update next time i login). how do i set this?

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    mattwilson9090

    Unless you want to use DNS-O-Matic for your updates this isn't the proper thread.

    That said, what you are seeing in the dashboard is your current IP address, probably with your old address as well. Clocking on the green arrow updates your address and restores OpenDNS functionality.

    Depending on how your network is configured, and what type of devices you are using on it you need to be running some sort of software or script that will do the updates. As mentioned already, DNS-O-Matic can do that for you if something is communicating with the service. In addition there are updater clients available for various operating systems including Windows and Mac. Also (my preference) if your router's firmware supports it you can use options on your router to update OpenDNS directly via DNS-O-Matic.

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    gfyvs
    1. i already use dnsomatic.
    2. my point is i want it to automatically click the green arrow, aka update to the new IP.  i dont want opendns to wait for me to login & manually swap the IPs.  it already finds the new IP just fine & posts it to opendns.  i just want the last step (actually changing the network's IP to the new IP sent to opendns) automated.  how do i achieve that?
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    mattwilson9090

    If you are using dnsomatic and it is not automatically updating your address then it is either not correctly setup or not fully setup. Are you getting error messages with the device that is doing the DNS-O-Matic synch, or on the DNS-O-Matic website itself?

    Without knowing anything about your network or how you have configured things I cannot tell you what is wrong. If you provide information on how and where you have configured DNS-O-Matic we can look at them and provide feedback. You can also paste screenshots here (use the attach file link) ...... if you put screenshots on a third party service we may not have access to them.

     

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    gfyvs

    i am not getting any error msgs.  & the new IP appears on my opendns dashboard.  it just wont replace my old IP until i click the green circular arrows.  i just want that click automated (the result of the click i mean).

    just tell me what images or data you want exactly & i will share them.

    but its not an error.  there are no errors occurring.  the new IP appears.  so it seems like a setting i need to find?

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    gfyvs

    & i doubt the setting is in dnsomatic since its getting the new IP to opendns.  so an opendns setting?

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    mattwilson9090

    Just because you are not seeing error messages does not mean that things aren't set up incorrectly or set up incompletely. Unless something is actively blocking your connection to DNS-O-Matic one of those two things is most likely why things are not working as you expect them to.

     

    The green arrow that you are fixated on, as I've already tried to explain, is only the manual interface for updating your address. It has absolutely nothing to do with automatically updating the address. Automatic updates are handled in completely different ways.

    I cannot tell you what images or data I need to see because I still know absolutely nothing about your environment, especially where or how you are trying to update DNS-O-Matic.

    I'm assuming that you are very inexperienced with networking technology so the best thing for you to do would be to provide a link to the directions you followed in setting up DNS-O-Matic, and provide screenshots wherever you changed or modified information or settings.

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    gfyvs

    now i see what you mean.  so submitting the new IP to opendns for manual update is totally different from auto updating the IP.  ok i'll hunt the steps & screens so you can get clearer picture of what transpired.

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    rotblitz

    Automatic updates with DNS-O-Matic work as follows:

    Your update client ---> DNS-O-Matic ---> Propagation to your services defined at DNS-O-Matic inc OpenDNS

    You do not need your dashboard at https://dashboard.opendns.com/settings/ for this.

    Questions I would have:

    1. Did you configure OpenDNS as one of your services at https://www.dnsomatic.com/ ?
    2. Did you configure your update client with a hostname of all.dnsomatic.com or no hostname at all, so that it is propagated for all your services, not just one?
    3. Does the history button for your OpenDNS service at https://www.dnsomatic.com/ show no update events at all or any recent errors?

    If one or more answers to these questions would be "no", then your automatic updates to OpenDNS are not configured correctly, else they should work.

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    dzia

    Since I had the same issue I will comment on this...

    If you use dnsomatic and see "green arrows" in opendns dashboard that you need to click to refresh the ip address for opendns it means that you have probably setup the dynamic dns provider (e.g. no-ip) well, but you either:

    - have not defined the opendns service in dns-o-matic as a second one (second to your dynamic dns provider like no-ip.org)

    - or have used wrong network identifier (network label) in dns-o-matic  (this has to be the same as the label sent by the router when updating dnsomatic).

    So once again:

    - there have to be 2 services in dns-o-matic usually - one for your dynamic dns vendor and one for opendns. Both HAVE to have the same network label and it has to be the same as the dns name of your network...

    Hope this works for you. I did the same mistake, but now it works fine...

     

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    rotblitz

    "Both HAVE to have the same network label"

    This is simply wrong.  Especially, DDNS services do not have a "network label", and OpenDNS does not have DNS names/hostnames with their service.  To update multiple (all) services configured at DNS-O-Matic, the hostname configured in the update client must be either all.dnsomatic.com or nothing at all.  If you specify anything else, only one service configured at DNS-O-Matic will be updated.

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    dzia

    OK, ok... Of course you are right.  I admit I haven't read your previous post.

    Fact is that if all the dns-o-matic services have the same network label as the one sent from the client it also works OK. At least works in my setup. But what you wrote is much more elegant and to be honest I misunderstood this reading the first post... Generally this is a little confusing when you see these green "refresh" arrows, which suggest that opendns knows that there was a change in your network adress, but the change is not effective for opendns...

     

    Anyway - thank you... 

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    rotblitz

    "Fact is that if all the dns-o-matic services have the same network label as the one sent from the client it also works OK."

    Maybe, but I have twelve services configured, and some even do not have a hostname in the update process.  So not a viable approach, generallly.

    "this is a little confusing when you see these green "refresh" arrows, which suggest that opendns knows that there was a change in your network adress, but the change is not effective for opendns..."

    This is in no way the suggestion.  This is always shown if you are logged in from a different IP address than registered with your dashboard network.  OpenDNS "knows" from where you are logged in, and it "knows" what IP address is registered.  It's up to you if you decide to click the green arrows icon to register the IP address you're logged in from.  OpenDNS cannot know if there was an IP address change at the network in question.  This is the reason why you must run an update client or must update manually at the website if there was an IP address change.

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    melser_regs

    does anyone know why dns-o-matic does not longer work? When I try to use ddclient or my own program and I set hostname to "all.dnsomatic.com" I always get a "no host" error?

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    rotblitz

    For me it works perfectly, so it cannot be DNS-O-Matic.  Try without a hostname and without the hostname parameter.  Your ddclient and your own program may be using the hostname all.dnsomatic.com for other purposes than in the update URL, maybe to check the success of the update afterwards, or to check the existence of the hostname.  This cannot succeed, because all.dnsomatic.com doesn't exist in DNS, therefore you get "nohost".
    You can try it also manually from a web browser: https://updates.dnsomatic.com/nic/update

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    nb5691
     
    @rotblitz dated March 01, 2015 20:17,  sir, history records in https://www.dnsomatic.com/ shows the latest ip address but it is showing old ip address in status information of dnsomatic.com. if i do screen refresh in dnsomatic.com and opendns.com, new ip address is shown. what does it mean internally?
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    rotblitz

    No, idea.  I do not face this problem with my DNS-O-Matic account.  It looks like your browser serves you out of its cache with outdated content.

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