OpenDNS update is running but not keeping Open DNS updated.

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thatsiticantbeleiveit

January 18, 2014 20:15

I have OpenDNS Updater 2.2.1 installed. It indicates that is has updated OpenDNS an hour ago.Unfortunately, when I look at settings I see my old router's old IP address (with the name "home") and then I see that there is my current IP address listed. It looks like I have to manually update the web site as opposed to OpenDNS Updater doing it for me. Why is the not working?

 

Updater.png
OpenDNS_Issue_18Jan2014.png

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  rotblitz January 18, 2014 23:35

  Ensure that you have disabled the option "Send Dns-O-Matic Updates" in the Updater.

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  thatsiticantbeleiveit January 19, 2014 00:37

  Yes, that worked!

   

  Thanks!

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  danob22 March 10, 2016 01:35

  I have the same issue.  It was working, until January..the last update showing in the log is 1/25/2016.

  rotblitz, when you say disable Send DNS-O-Matic Updates, do you mean the box is unchecked?

  
  
  
  OpenDNS Updater.docx

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  rotblitz March 10, 2016 17:38

  Yes, your settings look fine.

  Did you ensure that the label at https://dashboard.opendns.com/settings/ is really BrewerHome ?
  Did you ensure that the OpenDNS Updater is not being blocked by firewall settings, e.g. the Windows built-in firewall?
  What does https://updates.opendns.com/nic/update?hostname=BrewerHome return?

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  danob22 March 20, 2016 00:37

  Label at https://dashboard.opendns.com/settings/ is:BrewerHome

  I can't find any evidence that my firewall is blocking the updater.

  https://updates.opendns.com/nic/update?hostname=BrewerHome returns: good 184.45.49.55

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  danob22 March 20, 2016 00:50

  If I click the Change Network button in the OpenDNS Updater, I get message: There was an error downloading networks.  I uninstalled OpenDNS Updater and removed program rule for it from firewall.  Reinstalled OpenDNS Updater, confirmed new firewall rule created.  Still get the same message when I click Change Network.

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  cobalt-phoenix March 20, 2016 14:12

  All your symptoms indicate that the OpenDNS Updater is being blocked from reaching out of your network, so it can't do its job.  Another possibility is that your password may contain special characters reserved for URL encoding/escaping.  You had to change your password then, at your dashboard and in the Updater.

  If you cannot solve the problem, I would recommend to enable full logging on your firewall programs and to thoroughly review the logs after a while.

  Alternatively, uninstall this Updater and try to use another updater like https://updater.marc-hoersken.de/

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