Using DNS-O-MATIC through Synology DSM 5.1

poums

December 03, 2014 13:48

Hi all,

I try to configure Synology DDNS service (DSM 5.1 update 2) with DNS-O-MATIC.

I use the following parameters :

- Service : DNS-O-Matic ;
- Hostname : updates.dnsomatic.com
- Username / email : myemail@myprovider.com
- Password : my_password
- External address(IPv4) : my_public_external_ip_address

I always have an error message : "Failed to connect to the server. Please check the network connection of the server."
My Synology is able to connect to the internet : all works fine with others DDNS (ex. no-ip.com)

Do you have an idea ?
Thanks a lot for your help,

Denis.

Comments

15 comments

Alexander Harrison December 03, 2014 14:17

For configuring this client, refer to http://webcache.googleusercontent.com/search?q=cache:c5AmhGZR1LMJ:https://support.opendns.com/entries/31627210-Ddns-synology+&cd=2&hl=en&ct=clnk&gl=us.

For all services, your hostname will be all.dnsomatic.com; however, for OpenDNS updates your hostname would be your network name. The server to update to would be updates.dnsomatic.com.

Also, instead of supplying an IP, this should be left to dynamically be decided by the client.

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poums December 03, 2014 14:51

Thanks Alexander,

But i don't understand your answer. Synology DSM 5.1 now has a built-in DNS-O-Matic DDNS connector.

I created a no-ip.com account, for my public ip address (see pic_noip.jpg)
I created a DNS-O-Matic account, with only the no-ip service ; i'll add OpenDNS later. (see pic_dnsomatic.png)
From DSM 5.1, I'm able to directly use no-ip.com as a DDNS service (see pic_synology_noip_OK.png)
But I always have an error when I try to setup the DNS-O-Matic service (see pic_synology.png)
Only four parameters have to be set. the IP field is automatically filled by DSM.

I don't understand why it doesn't work.

Denis.

pic_dnsomatic.png
pic_synology_noip_OK.png
pic_noip.png
pic_synology.png

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rotblitz December 03, 2014 19:58

Your configuration looks fine. Therefore, wouldn't this be a case for the Synology support? How can somebody else know? This is their firmware, not OpenDNS'.

"I don't understand why it doesn't work."

I understand, the culprit is Synology's firmware.

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poums December 03, 2014 20:06

Hello Rotblitz,

I will open a case for Synology.
I tried the DDNSUpdater (community package), and it works fine.

Thank you for your help,
Denis.

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Alexander Harrison December 03, 2014 20:19

That's definitely an odd error since the built in edition isn't able to connect. The other updater packages in theory communicate via the same channels (the dyn2 style api call), and it's possible the syncology implementation isn't using the right back end calls and the case with them may shed some light on this. In the meantime, the community package should allow you to update the IP via DNS-O-Matic.

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mattwilson9090 December 03, 2014 23:20

Do you have the current sinology firmware?

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hudney February 07, 2015 15:50

In my case, it was the @ in my email address / user name that caused the problem. Replace @ with %40 and it successfully connected to DNS-o-Matic

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mattwilson9090 February 07, 2015 22:45

Out of curiosity, how did you figure that out?

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hudney February 08, 2015 04:46

Can't take credit for it...I saw the answer here http://forum.synology.com/enu/viewtopic.php?f=239&t=93949. Also describes how to modify the php code to handle the @

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isaloi_spam May 08, 2015 11:46

Thanks a lot hudney. You have solved my problem, I replaced the @ by %40 and it is works !!

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oss279 May 15, 2015 21:31

I tried the %40 suggestion and it worked for me. Thanks a lot. May i know @isaloi_spam how you got to know this??

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sanello August 31, 2015 00:53

Please note that if your password has special characters in it, you may have issues as well.

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tnogal November 21, 2015 20:41

, I replaced the @ by %40 and it is works !!

Many many thanks! Worked!

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mrrv January 10, 2016 09:05

I had the same problem , replaced the @ in my username with %40 . Didn't work at that moment. Then i replaced the @ in my password with %40 and it works.

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michael_a December 09, 2018 22:21

Replace your password with a shorter one on opendns / dns-o-matic.

Worked for me. :(

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