Cloudflare API ratelimiting

Comments

12 comments

  • Avatar
    rotblitz

    You're certainly right.  However, to get more timely attention from OpenDNS, you'll want to open a support ticket, tab "Submit a request" above.  OpenDNS staff must contact CloudFlare to sort it out.  You also can report it to CouldFlare if you like.

    Your best bet as a workaround is to not go through DNS-O-Matic until the issue is being solved, but to update CloudFlare directly.

    0
    Comment actions Permalink
  • Avatar
    blaine

    Cool, thanks rotblitz.  Request submitted.

    0
    Comment actions Permalink
  • Avatar
    xyzulu

    I've been in touch with Cloudflare about this.. and they say they are in discussions with DNS-O-Matic (OpenDNS). It seems this is an issue Cloudflare would need to solve on their end however..

    Part of me wonders if Cloudflare support might just end up being dropped by DNS-O-Matic (OpenDNS).

    0
    Comment actions Permalink
  • Avatar
    rhaver

    This seems to be a problem again. Support request has been submitted. 

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    Pretty clear what's going on here: CloudFlare sees thousands of update requests coming from the DNS-O-Matic server, for all DNS-O-Matic users using the CloudFlare service.  The problem is with the wrong thinking of CloudFlare: they must measure the update requests by CloudFlare account, not by the server IP address raising them. :(

    Therefore best is you raise the issue with CloudFlare, not with OpenDNS.

    0
    Comment actions Permalink
  • Avatar
    angeloscha

    Got the same problem just last week. Any solution?

     

    0
    Comment actions Permalink
  • Avatar
    angeloscha

    Thanks not relevant I think. I do not use the client neither is same issue.

    Thanks anyway

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    But you use DNS-O-Matic, do you?

    0
    Comment actions Permalink
  • Avatar
    angeloscha

    Yes I do. DNS-O-Matic to Cloudflare

    worked like a charm for sometime until few days back..

    0
    Comment actions Permalink
  • Avatar
    rotblitz (Edited )

    Fine, then this was exactly the problem I linked to and is relevant.  And in case of CloudFlare it is also the issue reported here in the thread.  Two things came successfully together now.

    The DNS-O-Matic problem has been announced to be resolved three days ago.  If you still have problems, I suggest you open a support ticket with OpenDNS, "Submit a request" above, and also a support ticket with CloudFlare.  You certainly understand that the user community cannot help in such cases.

    0
    Comment actions Permalink
  • Avatar
    angeloscha

    Thanks I did it..

    waiting for response .

     

    0
    Comment actions Permalink

Please sign in to leave a comment.