Unblock my OOMA?

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ryantammy6

March 11, 2015 14:57

My OOMA worked fine until I installed OpenDNS. How to I unblock whatever so I can use my OOMA phone service again?

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  Alexander Harrison March 11, 2015 16:26

  To get started, set your filtering to None and confirm if this resolves the issue. 

  If not, please ensure that your OpenDNS settings are not configured on your computer, but rather are configured from your router itself using the steps from https://support.opendns.com/forums/21618374 and your computer is still set to "Obtain DNS server address automatically". 

  Then, run our diagnostic test tool from https://support.opendns.com/entries/21841580 and paste the result link (it's protected so only OpenDNS staff can see) here so I can check on the configuration's status.

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  rotblitz March 11, 2015 19:47

  "How to I unblock whatever so I can use my OOMA phone service again?"

  What you can do is to check your blocked domain stats to find out the ones relating to your OOMA service, so you can unblock those by either not blocking them or by explicitly adding them to your whitelist.
  https://dashboard.opendns.com/stats/all/blockeddomains

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