I have been reading your Support postings and have not yet found a clear answer to my question. So I am opening a thread with you in an effort to clear up a critical problem before we engage in an OpenDNS trial.
This is more than just a technical question. The answer to this technical question will determine whether my firm can use OpenDNS as an effective control of Internet connectivity. It will determine whether or not we become an MSP reselling OpenDNS or not. Please take this request seriously and respond in clear English.
We want to secure a coffee shop/airport type environment with CIPA compliance. OpenDNS seems to promise a solution, but my testing finds that the DNS setting in the PC connected through the router always takes precedence over the DNS setting in the router. This makes OpenDNS useless as a control.
We have NO control over connected devices, each of which has its own DNS setting. We cannot set DNS in our users PCs, phones, tablets, etc., nor can we load software on them. The only control we have is in the Gateway when our users connect through us. For the safety and security of all, and for compliance with CIPA standards, we want to FORCE ALL users to use OpenDNS service.
Is there a list of routers that will fulfill this need? Is there a list of routers where port 53 requests will be blocked AND replaced with a request to connect to OpenDNS? Is there software for routers, like Tomato, that will force the use of a specific DNS server? Is there ANYTHING that will force the use of a specific DNS server when a stranger picks up your Wifi signal?
If not ... the solution that OpenDNS is offering is NOT the solution to our business problem, and we will have to find a technical solution that is more complex than OpenDNS offers to meet our business needs.. Please help us with this problem and we will become effective and profitable partners for OpenDNS.
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