Can't change DNS on Huawei HG8245H

othera

April 24, 2016 20:49

Hello all,

I'd like to force any device connecting to my router to use the OpenDNS servers. However in the DHCP settings for my device (the Huawei HG8245H) the fields for Primary DNS Server and Secondary DNS Server are disabled (greyed out) and I'm unable to enter anything in them. Attached screenshot shows my problem. Does anyone know what I need to do to enable these fields?

Thanks in advance.

Screenshot Showing DNS Fields Disabled.png

Comments

12 comments

Official comment

Mash Sarband January 04, 2017 19:10

Hi,

If you're unable to configure your router to use us, then we suggest you configure your computer instead (see https://support.opendns.com/hc/en-us/sections/206253647). You will get the same benefits, and if you have a small number of computers on your network, it's relatively easy.

Best regards,

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rotblitz April 25, 2016 06:51

See if you can enter the OpenDNS resolver addresses on the WAN side, and enter them there. It's anyway the better option.

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kevynbapset July 01, 2016 13:28

same prob.

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rotblitz July 01, 2016 15:15

Is this "same prob" this?
"in the DHCP settings for my device (the Huawei HG8245H) the fields for Primary DNS Server and Secondary DNS Server are disabled (greyed out)"

Well, as you can see, no answer since April 24. Happy waiting!

Or would it be better to maybe refer to Huawei Support? I do not recall OpenDNS reselling Huawei routers... What do you think? Who has more expertise with Huawei routers, Huawei or OpenDNS?

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mattwilson9090 July 01, 2016 16:05

Same prob. ........... then same solution.

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yathu86 January 04, 2017 10:44

I also have Same Problem Solution pls

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mattwilson9090 January 04, 2017 12:21

@yathu86 If you have the same problem but aren't providing new or additional information then you have the same solution.

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yathu86 January 04, 2017 17:08

Can you guide me to solve
this problem

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rotblitz January 04, 2017 17:27

The same solution means: refer to Huawei Support. It's not an OpenDNS problem, but a Huawei problem if you cannot enter DNS server addresses of any kind on this router. OpenDNS does not produce or supply Huawei routers, so they or their users cannot help.

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simboy March 24, 2017 20:53

try logging in with telecomadmin / admintelelcom and changing the DNS.

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administration.. July 27, 2018 03:37

I had the same problem before but I've already solve it by using the following information to login:

Username: telecomadmin
Password: admintelecom

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cantoargentino June 11, 2019 20:31

I recommend entering at the following address 192.168.1.1/admin.html. password: CalVxePV1!
all fields should be activated.
Best regards from Argentina

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