New Router Setup not Working

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    mattwilson9090

    This router has IPv6 enabled. OpenDNS cannot do it's DNS filtering via IPv6 so you will need to disabled IPv6 on the router in order for OpenDNS to perform it's filtering for you.

    In addition, you have IPv6 DNS servers configured that are not OpenDNS addresses. Although changing to the OpenDNS addresses would not cause filtering to work, it does mean that you DNS traffic will be going somewhere other than OpenDNS since IPv6 is the preferred protocol in most modern operating systems, including Windows. You could change them to the OpenDNS addresses, but you'll still need to disable IPv6 on the router in order for OpenDNS to start filtering for you.

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    whitenack

    Thanks. That is what I was afraid of.

     

    I've scoured this website and I've examined my new router. I have no clue how to disable IPv6. I'm guessing, based off of other comments on this site, that it is not possible sometimes.

    I'm also guessing, based on what I see on the forum, that simple IPv6 support is not going to come anytime soon. Thoughts?

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    whitenack

    When I say that, I I ma having a hard time disabling IPv6 on the router. I see ways to do it on individual PCs.

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    rotblitz

    "I'm also guessing, based on what I see on the forum, that simple IPv6 support is not going to come anytime soon. Thoughts?"

    Wrong guessed.  Well "simple IPv6 support" is there and exists.  See https://www.opendns.com/about/innovations/ipv6/
    But you apparently want enhanced IPv6 support (with filtering and stats).  How could we users know?  You'll have to ask OpenDNS directly.

    "having a hard time disabling IPv6 on the router"

    Well, you're in the OpenDNS forum here, not in an Arris forum where you will find the router nerds and will be served far better with these topics like disabling IPv6 which are somehow unrelated to OpenDNS...

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    rotblitz

    Ah, btw, you can vote for IPv6 support here: https://support.opendns.com/entries/21786344
    Don't post a "+1"!  Just click the "Me too!" button.
    You have to do the same here: https://support.opendns.com/entries/99005178

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    mattwilson9090

    @whitenack Yes, you can disable IPv6 on individual computers, but you might not be able to disable it on tablets or other mobile devices. Besides which, disabling IPv6 on a computer is not recommended for long term use, but certainly can be done for diagnostic purposes.

    You said this modem came to you from Comcast. It's been my experience that Comcast uses many different models of hardware and firmware on their modem/routers/gateways, most of which allow you very few configuration options, including disabling IPv6. Your best solution to this might be to get your own router and configure everything how you like it. For this and many other reasons I highly recommend that people get their own routers.

    I wholeheartedly agree with rotblitz about not posting a +1. OpenDNS ignores +1's and ONLY pays attention to support tickets and clicking on the "Me too!" buttons, so please spend your effort in asking for IPv6 support wisely.

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    whitenack

    Thank you. I "Me too"d the article. I don't know why things have worked so well up to this point.

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    mattwilson9090

    Things probably worked well for you until you changed your Comcast modem. More than likely the last one didn't support IPv6, and this one does, which would explain the change in behavior.

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    whitenack

    This really is too bad. I love OpenDNS, but it is not keeping up with our computer needs.

    For my home network, this essentially makes OpenDNS obsolete. One huge advantage of OpenDNS is that I only have to make changes at the router level. There are other useful tools/filters that require me to get on every device and make sure things are installed. I'm not going to try to figure out how to shut off IPv6 on every device that uses our home internet. I'm trying out something called Circle, which will probably replace OpenDNS for us at home.

    I love OpenDNS and manage it for my workplace (a church). Because the network is set up only for IPv4 only, it seems to work well (I don't have anything to do with the network setup, only the management of permissions). But if we have a hardware update, there is no way I can manage all the computers to switch them to IPv4. At that point we will have to find another solution.

    I hope they can find a solution to the IPv6 problem before that hits at work! Thanks for your help guys!

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    rotblitz (Edited )

    "For my home network, this essentially makes OpenDNS obsolete."

    No worries, many others including me are in the same situation, everyone who has IPv6 connectivity from the ISP now.  I'm in the lucky situation that I could easily disable IPv6 connectivity on the router, but this is not a good idea either.  Nearly 100% of my DNS traffic is via IPv6 now, so OpenDNS' filtering and stats features don't catch this.  So, I'm using OpenDNS now purely as what it is primarily thought for: a recursive DNS service, over IPv4 and IPv6 (sandbox).

    Edit:
    This has changed in the meantime.  If you have a dual-stack connection (IPv4 and IPv6), you can use addresses from the following list to configure the IPv6 DNS settings instead of the sandbox addresses: 
    ::ffff:d043:dede   ::ffff:d043:dcdc   ::ffff:d043:dedc   ::ffff:d043:dcde

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