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101 comments

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    cobalt-phoenix

    @dijk
    "We have also flagged some submissions for review"

    Yes, I know, this doesn't seem to do anything.  I made the same experience.  But opening tickets has always helped.

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    ruohtula

    "The first, and most important, if you don't want your network to access something and it is not yet categorized is to add it to your blacklist."

    The trouble is the short maximum length (25, at least on my free account). Far from sufficient to make up for lack of updates in domain tagging.  I already hit the limit.

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    cobalt-phoenix

    I'm confident you have raised a ticket with OpenDNS with a list of domains to be approved in the domain tagging system.  Well done!

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    quinnell

    It just seems to me that OpenDNS is becoming essentially pointless if we can't keep site tagging up to date.  Does submission of tickets actually work?

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    mattwilson9090

    Site tagging works only if people suggest tags and then look at and vote on some of them. The more obscure a particular domain is, the less likely that it will get any votes. Have you yourself been suggesting categories for domains, and then voting on the suggestions that others have left?

    Although I have not created any tickets for tagging domains I have read multiple accounts in here where tickets can get a domain categorized within a day or two. This seems particularly true for the pornography related domains.

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    ccbrianf

    Then why wouldn't they have spent some minimal effort by now to make site tagging simpler for those who actually have some knowledge of those sites by integrating that capability into the report mechanism as suggested above?  Highlighting uncategorized sites in your report and allowing you to add tags or vote would be a relatively simple and dramatic improvement to get exposure into the hands of those most likely to care.

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    cobalt-phoenix

    The reason may be that they do not share your theory about the "dramatic improvement" by "Highlighting uncategorized sites in your report and allowing you to add tags or vote".  I.e. they may treat the outcome of this improvement as not significant enough to put any work and financial efforts into it.  They already provided a FireFox plugin and a Bookmarklet to tag and vote on domains while surfing, and the success may not have been evident enough to invest in any other such tools.  People are apparently too lazy to participate in any form of domain tagging...

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    ccbrianf

    My assumption is, based on my own preferences, that people care about the tag status of the sites they visit as represented by the activity logged in openDNS.  That seems like a reasonable assumption.  It does not seem efficient or reasonable to me to ask that I review every site I visit in the context of doing other work using a browser plugin.  To me, that is simply a distraction from my current task at hand, while when reviewing my openDNS log, that is the task at hand.  To each his own, I guess.

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    ykadmin

    I agree support will add the few sites you detect, but you have to understand thousands of thousands of sites get added every day and by not having a mechanism to continuously add a chunk of that with the time you become outdated, today I believe Open DNS should not be used for filtering purpose...

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    ruohtula

    >"Does submission of tickets actually work?"

    Tried it today by submitting my blacklist of p0rn sites, and yes, it worked quickly!

     

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    quinnell

    >> "Does submission of tickets actually work?"

    > Tried it today by submitting my blacklist of p0rn sites, and yes, it worked quickly!

     

    I just submitted a ticket to correct NordVPN.com's categorization.  Someone rejected it for "Proxy/anonymizer" and that's obviously untrue for VPNs.  They fixed it and approved the category within 48 hours.  Sweet.  I'll just compile a list of all the sites I submitted that haven't actually been properly categorized yet and do it this way.  

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