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96 comments

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    gcantor

    Much as I appreciate OpenDNS, (thank you very much), I am looking for a system that records timestamps on the logs (which presumably could be rendered rather easily?)

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    m_ahlenius

    Agreed - I see some hits to inappropriate sites and it would be great to know what time of day they occurred so I can determine who is accessing them.

     

    thanks

     

    'm

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    netmapper

    Knowing the time it day is critical to understand who generated the block.  Please add this feature!

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    Permanently deleted user

    this is neccessary!  please add this feature!

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    beyond-scarface

    Yes, this is exactly why I've even attempted this software (because I thought that's what it was doing) But nope. Very frustrating. I keep hitting brick walls in this attempt to protect my family.  :(

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    beyond-scarface

    Actually, it IS software. It's just running on their server. A Service would imply someone is sitting there performing a task as needed or continually. But this is SOFTWARE as it is performing the needed task for a human... and we pay for it annually.

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    schnabeljs

    Ah, you sounded so "product management like", I just figured you were them.  Thanks for the clarification.  So no one from OpenDNS comments on these issues I guess?  It's just banter between users?  Good venting tool, but useless if nothing comes of the feedback.

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    opendns_wish

    Would be nice for Non Business users to get this information as well as the Umbrella product.

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    dnag

    "that one little item"

    What item?

    ---> T I M E S T A M P S <---

    Easy : 

    - in Dashboard - Stats - 'Total Requests for all your networks' you have the 'Time' 

    - in Dashboard - Stats - 'Domains' you have the 'Domain'

    People just would like 'Domain' + 'Time' !!!

    Ex :

     

    April 21, 2014 04:51 - plus.google.com
    April 21, 2014 05:51 - www.google.com
    April 21, 2014 05:52 - *.youtube.com
    April 21, 2014 05:54 - news.google.com
    April 21, 2014 06:51 - plus.google.com
    April 21, 2014 07:51 - translate.googleapis.com
    April 21, 2014 07:59 - program.avast.com
    April 21, 2014 09:51 - www.bbc.com

     

    The must could be :

    April 21, 2014 09:51 - Bob - DeviceXYZ - www.bbc.com

    April 21, 2014 10:51 - Jane - PC_12 - plus.google.com

    April 21, 2014 11:52 - Scott - MobPhonScott - *.youtube.com

    Thank you.

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    dns_tester

    "What item?"

    I see that dnag provided the followup.

    And, while the second part of dnag's example includes each device's network name.....I'm not even risking asking for that., just the 1st part.......simply including the time the domain was accessed.....as in:

    April 21, 2014 04:51 - plus.google.com
    April 21, 2014 05:51 - www.google.com
    April 21, 2014 05:52 - *.youtube.com

    Surely the log line in the currently generated OpenDNS domain-name system logs already contains the time.  Since the characters for the domain name are already being posted in our stats......can't it be just a little bit longer to include 11 more characters (e.g. " - 09:14:02" or  " - 15:38:45 " ) ? 

    It wouldn't even need to include the date,  that variable can be controlled via the filter date options (just view one 24hr period at a time).

    If it comes to a pay-wall type issue, it's okay to just say so.  It would clear up a lot of folk's frustration / confusion.

    But here's the thing, rob, about a residential home account converting to an enterprise product.  The product suddenly becomes far more complex...to the point of confusing a basic time-strapped, already-befuddled, parent.  I have worked with the average home-user parent and this product.  Most have NO clue...and are just barely able to grasp enough of what's happening to reliably generate the stat's DNS list for a certain date range.

    Sure,  many who are techy-bug prone can zip right through it....but most cannot.  Most have no idea of what "DNS" means or that it even exists.  Most people simply use their computers and phones like the TV remote.  Press Press Click.  If the time is wrong on the front of the DVR....forget it.  It'll always be wrong.

    Plus...going through the process of setting up the electronic payment....even being able to afford it for many......is something that many simply cannot  manage, technically or otherwise.  Currently all of this is needed......disqualifying so many extremely concerned parents.....for simply one thing......an addition 11 characters (and 3 of those is a dash and two spaces).

    If what would make that huge difference required many of the other things that are included in the far more complex Umbrella service...then yes, I would understand that being the reasonable option. But nothing else in the Umbrella service is needed to make a massive difference for SO many.  The only thing desperately needed are 11 more characters in the domain-list stats.  That's all.

    Isn't there any other option for all of the tech-simple, concerned, haggard, time and cash-strapped parents out there to get those 11 characters?

     

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    dns_tester

    rotblitz....I had wrongly gotten the impression that you were speaking as a (or on behalf of ) OpenDNS employee.   I now realize, after your last post, that you are obviously not.

    dvs...apparently OpenDNS does not monitor or at least does not respond to these forums.

    Furthermore, the "dampening" of the free accounts currently provided (as appreciated as they are)....by purposely not including an additional 11 characters (again, the time is already being logged....it simply is not be passed along with the domain name text, a simple thing to do)...is their way of nudging the free user to purchase the Umbrella account...at $20 (PER User no less, which becomes significant when you may have several kids with multiple devices)....which also requires the parent  to configure far more  details....WAY too much for most haggard, tech UN-savvy home users who can just barely managed to get to the stats list of the free account.

    I know.....I know.  Why am I even bothering to post this again?   Just the hope that OpenDNS management is actually monitoring this forum and will find it in their hearts to allow 11 more characters to display in the "domains accessed" list of the stats of free accounts  (info that is already being logged).

    But, all that said, this is a great service to be available for free (e.g. completely controllable white-lists / black-lists, constant updates to the filter lists, etc)....it's just that such a simple, SIMPLE thing (those 11 characters) would make such a Massive difference.

     

     

     

     

     

     

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    ronrea

    Wow, I'm just a parent, but rotblitz - if you're not an employee, you sure act like one...and an ANGRY one at that. The fact that the OpenDNS folks don't step in and close this thread means there is still value in letting it run.  There really is no need for you to act like a jerk to others, especially if you have no affiliation with this company. 

    The people interacting here are customers of OpenDNS.  They have a valid concern and desire for an enhancement that appears to be quite basic - a timestamp.  Every system I've every developed has captured the timestamp of any activity so, yes, it DOES seem weird that this cannot be displayed. 

    Additionally, the fact that OpenDNS is getting feedback from their actual users SHOULD be important to them.  Ignore your user community's input, and it won't be long before someone else is offering the same service WITH the requested benefit...then goodbye OpenDNS.

    It's a timestamp, for crying out loud.  If you can offer it to your Umbrella service, then it is possible to do, it just might require a modification to the existing system to do it. 

    And by the way, 5 users per household is NOTHING to blow through.  My wife and I have 3 teenage boys.  Together, we have 2 desktops, 6 laptops (4 personal, 2 work-related), 2 tablets, and 5 smartphones - which ALSO access the router's wifi when at home so we don't burn through the limited amount of data from the mobile carrier.   That's 15 devices in just an average household. 

    What I've just written is great feedback that a good company would listen to and take to heart.  I hope you'll try and lighten up rotblitz :-)

     

     

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    ronrea

    @rotblitz

    "Not sure why you're talking to me and requesting something which is there already."

    Rot, I'm not requesting something that is "there already".  If it was, you wouldn't have the large number of people you see commenting here, all of them asking for this same feature to be added.  Contrary to what you might believe, not everyone on this thread is a complete idiot.  And, yes, I know what you're thinking - true, I very well may be a complete idiot, but I take solace in the fact that I am not an angry complete idiot.  

    Back to the subject of this thread, you're right in that  there IS another product that has this capability, but THAT product is not THIS product.  Two. Separate. Products.  Umbrella is NOT this product. 

    What I'm trying to say is that "if" this was a thread for an Umbrella product questions, then you would be 100% correct in acting completely flabbergasted that so many people might be asking for a feature that already exists, but it's not.  It's a thread for the OpenDNS product.  The feature people want and need is NOT available at this time and is being requested by everyone.

    So lets look at the alternative: ditching OpenDNS and buying one of the Umbrella packages.  Rather than continue guessing, I contacted OpenDNS to ask about the alternative Umbrella packages they mentioned.  Here's the scoop:

    Umbrella Prosumer Package:
     - You can have up to 5 users and each user can have up to 3 devices, for a total of 15 devices
     - This solution is not router based.  You have to install a piece of software on each device being used.  
     - The software can be installed on cell phones as well, but - in my experience - there has never been software installed on a cell phone that a motivated teenage boy and the internet can't get around
     - This package is - at the time I write this - $20 per user per year so, in my case with 5 family members, it would be $100 a year

    Umbrella Professional Package
     - This package is router based
     - It will provide the website accessed as well as the time it was accessed
     - You must purchase a minimum of 10 users.  According to my talk with OpenDNS:

    "...we do not have anything in between. You will need to purchase Umbrella Professional for anything over 5 people. It is $37 per user per year or $370 per year for 10 licenses, It is router based as well and will give you the reporting you are looking for"

     - OpenDNS has nothing router-based for the person with less 10 users except the standard OpenDNS
     - It says $28 a year per user on the web page, but if you read the little asterisked blurb, that price is only for those who sign up for 100 users or more.  For anything less, it's $37 a user and you MUST pay for at least 10 users at a cost of $370 each year

    Would I be willing to spend $370 a year to get a timestamp places next to the url of a site that someone accessed?  Nope.  I will just find something else that already does this, but for a lot less.  

    I hope the OpenDNS people take notice of this issue and resolve it in THIS product, but it looks like people have been asking for this for a long time, so I wouldn't hold my breath...  

    Hope this helps someone...  Try to play nice, rot, you'll feel better at night.  BTW, love the cool brown suit and tie... :-)

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    herdad

    I find a lot of domain requests in the middle of the night.  It is difficult to understand if this is resonable activity i.e. system updates, or malicious activity

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    brightonbulldogsfc

    i agree, any more info would be most helpful, thank you

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    crc-datatech

    Yes, we have different people in at different times of the day, need to know when sites are being accessed

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    rotblitz

    "I am looking for a system that records timestamps on the logs"

    http://www.nirsoft.net/utils/dns_query_sniffer.html (DNS traffic)

    http://www.pyrenean.com/Filtering (DNS traffic)

    http://fiddler2.com/ (web traffic)

    Enough now?

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    gcantor

    Thanks, rotblitz, to your knowledge will any of those three capture all the traffic on my home router wireless network (rather than just a single machine?)

    Being a newbie I am just after something simple...

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  • Avatar
    rotblitz

    No, these are to install on a computer and capture traffic only from there. Only your router would be able to capture all traffic of your network.

    If your (unspecified) router can't do this, then

    • you may see if it can be flashed with an alternative firmware being able to do this traffic capturing, or
    • you may use another (or existing) computer, installing a proxy server (or the 1st or 3rd program from above) on it, and put it between the router and the rest of devices in the network.
    • You enable logging on this server to capture what you want..

    There's nothing simple. because what you're requesting is not simple.

    You enable logging on this server to capture what you want..

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    dep123

    This feature is really needed!  Even if it just a CSV dump of the raw data that would be a huge step.

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    pricec

    I agree!

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    harryr2003

    I completely agree.. adding a time stamp will also make it easier to filter by time, not just by date

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    asad-salehi

    I agree

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    skypeable

    This needs to happen, it's not really reporting without timestamps.  As it stands now, this is just a net usage summary.

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    pojlaib84

    is it real

     

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    nikkib1205

    Agree 100%!

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    oynayun

    bi baksana www.oynayun.com

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    detotoro

    Please!!!!

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    marinky64
    Time of day would be most helpful! Please add it!
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    ritchie_cunningham

    This would be a very useful feature! Any chance this will happen anytime soon?

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