For NetGear Users: Multiple Parental Control Features Are Confusing

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    stomped

    I 100% agree with this post!!

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    dpkumph

    Agree 100%, MAKE IT SIMPLER AND PROVIDE BETTER INSTRUCTIONS. My set up is still not working, bypass account not functioning at all. Submitted service ticket and I don't have time for a one hour webex tutorial like the previous user.

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    lcd112

    I totally agree.  I bought a netgear router because I was told I could implement parental controls Per User where I have two step kids who bring devices into our house that we didn't buy for them and we can't always manage what software is and isn't on them.  I can't even figure out how to log in to the bypass accounts at this point.  This is way too confusing, and I am one of those tech savvy people so I shouldn't be having this much trouble.

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    adam255
    You can't use the regular opendns and LPC at athe same time. You also need to use netgear genie to setup LPC.
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    jefmelch13

    May I agree 101%  with the assessment: " From a user's standpoint the various mechanisms in place to use the parental controls/bypass accounts are redundent and fairly confusing to navigate - even for a tech savvy user." ?    At minimum the OpenDNS webpages should be clearly distinguished from the NetGear (router internal) webpages.  

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    professorplum

    I finally gave up on using the Parental Controls on my new Netgear router a month ago, after trying to use the Parental Controls software portion of OpenDNS for a few months.  The Bypass utility thinking on the part of Netgear is stupid - you can only access the bypass from within the router itself?   Which means I'd have to install Genie on every machine?  How dumb is that?  Also, there were too many times when for some unknown reason, the router software would somehow disable and once that happens, the LPC is disabled.  Those are Netgear issues.

    As usual, there were holes with the OpenDNS part of it as well.  They disabled having a whitelist-only section for LPC.  How dumb is that?  Also, no way to go more than 25 entries on whitelist/blacklist....even for paid users like myself.  Overall, I found LPC to be a pain and is more a negative than a positive.

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    professorplum

    I finally gave up on using the Parental Controls on my new Netgear router a month ago, after trying to use the Parental Controls software portion of OpenDNS for a few months.  The Bypass utility thinking on the part of Netgear is stupid - you can only access the bypass from within the router itself?   Which means I'd have to install Genie on every machine?  How dumb is that?  Also, there were too many times when for some unknown reason, the router software would somehow disable and once that happens, the LPC is disabled.  Those are Netgear issues.

    As usual, there were holes with the OpenDNS part of it as well.  They disabled having a whitelist-only section for LPC.  How dumb is that?  Also, no way to go more than 25 entries on whitelist/blacklist....even for paid users like myself.  Overall, I found LPC to be a pain and is more a negative than a positive.

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    professorplum

    I finally gave up on using the Parental Controls on my new Netgear router a month ago, after trying to use the Parental Controls software portion of OpenDNS for a few months.  The Bypass utility thinking on the part of Netgear is stupid - you can only access the bypass from within the router itself?   Which means I'd have to install Genie on every machine?  How dumb is that?  Also, there were too many times when for some unknown reason, the router software would somehow disable and once that happens, the LPC is disabled.  Those are Netgear issues.

    As usual, there were holes with the OpenDNS part of it as well.  They disabled having a whitelist-only section for LPC.  How dumb is that?  Also, no way to go more than 25 entries on whitelist/blacklist....even for paid users like myself.  Overall, I found LPC to be a pain and is more a negative than a positive.

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    rotblitz

    "The Bypass utility thinking on the part of Netgear is stupid - you can only access the bypass from within the router itself?"

    No, not Netgear Genie and not the Management Utility.  But you install the User Utility on those computers where you want to use bypass accounts.

    "Which means I'd have to install Genie on every machine?  How dumb is that?"

    You're right, if this would be the case, it would be dumb.  But it isn't.

    "They disabled having a whitelist-only section for LPC.  How dumb is that?"

    Not dumb, as the whitelist-only mode is not currently supported, but may come up in the future.

    "Also, no way to go more than 25 entries on whitelist/blacklist....even for paid users like myself."

    Paid?  What's that for?  You cannot pay for Netgear LPC even if you would like, except for the router itself.  And Netgear LPC is not compatible with any other OpenDNS version.  So, just in case you purchased OpenDNS VIP, this will not work with Netgear LPC, of course.

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    joshzone90

    Any once you set it up through Netgear, it is practically impossible to unset it up.

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    pembaa

    Just a comment.  I have changed the way I am using this to give me better control over the kids 12&17.  Rather than think of how to block stuff, think of how to give access.

    I have set up bypass accounts for them both (and us parents) and made the general connect option to block everything all the time.  This way us parents can have a permanent overide, and the kids can get access to what i want to give them at whatever time i want.  And the two kids can have access to different sites.  It also means that random people who may gain access to the router (eg kids friends etc) wont be able to access unternet content as it will essentially be blocked.

    My only gripe is that I cant vary with the day of the week, to allow more flexibility for the kids on the weekend.

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    Brian Hartvigsen

    Just a note that the old Management and User utility are actually deprecated.  The officially supported method from configuring your LPC enabled router is via the Netgear Genie app.  The app is wholly maintained by Netgear and feature requests would need to go to them.

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    xmang6

    Hi all, 1st post to this forum because I'm sick of posting issues or logging tickets to netgear and simply getting a URL to either the genie site, told to create a new bypass account, or the  LPC website to watch the video and read articles which don't answer the question.

     

    I've just read another post - but its been closed and the final answer didn't resolve the issue. so I hope as this one is similar I'll post the previous forum post Alexander to make it a little easier to understand i'll post my scenario at bottom. 

    https://opendns.zendesk.com/entries/25193509-User-Bypass-for-iphones-ipads-etc-Multiple-kids-

    additionally the PDF step by step article and my potential resolution to netgear to see what happens.

    i'd appreciate if you all have similar issue, agree, or have found a workaround.

     

    1) I have boy 17yr old and a girl 10 yr old then mum & dad

    2) Girl did something wrong so I've enforced 'high' lockdown for everyone 24x7

    3) I then set up 3 bypass accounts, me and my wife = No filtering,   son 17yr old = Low filtering.  

    Question - how on his android & iOS device using Genie can he log into his bypass account without giving him router ADMIN password to even get to the bypass button.  (*nb at this stage its pointless because he has admin full access to router and do filter do whatever he pleases. )

    (I've resolved this on his windows PC by using the old OpenDNS user utility logged in as him and that's fine, but for devices ?  no answer .  any help appreciated




    Genie issue bypass vs admin account.pdf
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    tammyinmo

    Totally agree about the bypass feature being totally useless as it gives whoever is using it full control over settings of the router.

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