Allow User to Change their static IP address for home accounts

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13 comments

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    rotblitz

    "there is no way of changing the static IP address that I have setup"

    This is wrong. Simply enable Dynamic IP Updates under Advanced Settings, and you can change the IP address associated with your network.

    "The normal process would be to delete my existing network and then recreate a new one."

    This is wrong either. There are no instructions for doing it this way in such cases. You should delete a network only if you want to finally get rid of it.

    "A far neater solution would be to allow users to change the network address that they initially setup."

    This feature exists, as I have clearly shown above.

    "I believe this must be a common occurence as people often change ISP's which could often mean going from one static IP address to another static IP address, as I did."

    Now you know why it is not a "common occurrence". I'm sure a mod will flag your idea as "Done".

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    cervezafria

    Wouldn't OpenDNS Updater do that automagically for you given roblitz' instructions.

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    rotblitz

    He doesn't need to install the Updater for this, because he has a static IP address. It's sufficient to update the IP address once manually at https://dashboard.opendns.com/settings/ by clicking the green arrows.
    And then he can disable Dynamic IP Address Updates again.

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    cervezafria

    @rotblitz... OK. Got it... Even though I'm have a "dynamic" IP it pretty much is static... and only changes when leave town and discover I can no longer remote in. Otherwise it's cached by my ISP against my MAC. So I keep updater running on one PC "just in case".

    I thought the OP might have a similar set up... Although he did mention "static IP" he also said "they changed my static IP address". With my ISP, many users think they have a fixed IP only because it seldom changes (mine has been the same for the past year, since I last forced a change) .

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    youcanlaugh

    So Rotblitz,

     

    Just to clarify, I have a static IP address, not a 'sticky' dynamic IP address.

    If I enable Dynamic DNS, do I not need to then setup client software / Dyndns etc? If so, that is hardly a simple solution.

    >> "It's sufficient to update the IP address once manually at https://dashboard.opendns.com/settings/ by clicking the green arrows."

    Wrong. That option isn't available with a home account, which only has a single network.

    >> There are no instructions for doing it this way in such cases. You should delete a network only if you want to finally get rid of it.

    I was told that I had to delete the existing network and add a new one by support via an opendns support  so I presume they know.

     

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    rotblitz

    "If I enable Dynamic DNS, do I not need to then setup client software / Dyndns etc? If so, that is hardly a simple solution."

    You can if you want, but it's not necessary for this one time update.

    "Wrong. That option isn't available with a home account, which only has a single network."

    Yes, wrong. As soon as you enable Dynamic IP Updates and visit this page and your IP address is not the one registered there, you'll see the green arrows icon between the registered and the actual IP addresses. Click this icon to update your network with the new IP address information.

    "I was told that I had to delete the existing network and add a new one by support via an opendns support  so I presume they know."

    Not always. :(
    What they proposed is indeed a valid option, but bad enough to cause you raising this idea here. right?

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    youcanlaugh

    Thanks Rotblitz. That's a far better solution than the delete/create option I was given (although support did update it for me this time - thanks). I'll certainly follow your steps if it happens again. I read in the forum that the green arrow doesn't appear for home network, but that was obviously incorrect so thanks for letting me know.

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    rotblitz

    "I read in the forum that the green arrow doesn't appear for home network"

    Oops, I've never seen this nonsense, although I'm active here since 2007...

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    thisthat

    There is a problem with this solution: I need to MANUALLY set or restore the IP address for my home account. This is why:

    I have a semi-dynamic connection (IP changes once every several months. Only one computer has the DNS Updater on it. I took that computer on the road and connected to a WiFi hotspot and it wiped out my IP address for that network--the updater changed the IP address automatically. I could not find any option or button in the updater nor in the Settings area to say "oops, this is not the correct IP address, change it back the way it was." I also cannot find a way to manually change the IP address to the old value (I know wat it is). If I turn Dynamic off and on, it uses the CURRENT WiFi IP address for the network, which is incorrect.

    So, now I am on the road and the home network, where my children are, is 100% unfiltered until I can return home. Not even any logging.

    Is there any way to remotely restore or change the IP address on my account to the value it used to be, without first needing to physically return home?

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    rotblitz

    "I took that computer on the road"

    Never ever run an Updater on a roaming device. An Updater must run only within the network your want to keep your IP address information at OpenDNS updated for. The reason is that your IP address can be found only from within the network you want to keep updated.

    "I could not find any option or button nor in the Settings area to say "oops, this is not the correct IP address"

    Sure, because it is not possible to find your IP address from outside.

    "I also cannot find a way to manually change the IP address to the old value (I know wat it is)."

    Yes, this is a security measure. Else someone having your credentials could change the IP address information to anything from everywhere. Therefore it can be changed only to the IP address your update request is coming from.

    "So, now I am on the road and the home network, where my children are, is 100% unfiltered until I can return home."

    Yes, unless you can get someone else to update your IP address information from within your home network. And it's not 100% unfiltered. There is still malware botnet and phishing protection.

    "Is there any way to remotely restore or change the IP address on my account to the value it used to be, without first needing to physically return home?"

    Yes, as I said, ask someone else to do it for you. If you had the possibility to login remotely to your home network, then you could do it from remote as well. You may consider to establish such a remote connectivity to your home network for future needs.

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    cervezafria

    Is there someone trustworthy at home who can install the IP updater on your kid's machine?

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    stevebridges

    Hi cervezafria.

    I've done exactly the same thing. Left DNS updater running at work; it's updated the IP address that's filtered to my work IP. So the kids can run amok till I get home. Android devices and Ipods (which they use) cant run the updater. 

    I was looking for  a way to manually set the IP back to where it was. Given that a router still has to be setup to look at the OpenDNS routers, I dont see a problem with OpenDNS creating a system to be able to manually set an IP remotely.

    Steve

     

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    rotblitz

    "I dont see a problem with OpenDNS creating a system to be able to manually set an IP remotely."

    Didn't I mention this is intentionally not possible as a security measure? Don't you understand why? No problem.

    Firstly, there is normally no way to find out your IP address from outside your network, so there are little chances that you know what IP address to use for a remote update at all.  Many people would do it even worse with this function.

    Secondly, let's assume your daughter becomes aware of your OpenDNS credentials (e.g. by using the Updater and its configuration data).  She goes to her school or to a friend in the neighborhood to simply update your OpenDNS network from there with this other IP address.  Bang!  Everything unfiltered, or even totally filtered, as the "intruder" wants.

    The clear solution to the problem: never ever install an Updater on a roaming device!  Always run an Updater only in the network you want to keep updated!

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