Extra information on Blocked Sites Page

Not planned

Comments

8 comments

  • Avatar
    cervezafria

    Open DNS does tell you why... Here's the message I see:

    This domain is blocked.
    Sorry, abcdef.com has been blocked by your network administrator.
    This site was categorized in: Pornography, Nudity

    Contact your network administrator

  • Avatar
    rotblitz

    @cervezafria
    No, OpenDNS doesn't tell you why. The piece about the category a site belongs to is purely informational, the result from domain tagging. It is not the reason, although it could be. But you don't know. The block page simply does not "know" why a domain has been blocked before.

    The OP is simply right. It would be good to contain the information like "because you have blocked category blablabla" or "because you added example.com to your 'always block' list" or "because example.net is an alias of example.org which is blocked due to you having category abc selected for blocking" etc. Also a list of options would be indicated to explain what one can do to unblock it, similar to the domain stats..

  • Avatar
    cervezafria

    It provides sufficient information to find out "why". In this case you would contact the administrator (and if you are the administrator, you would already know "why"). It ain't "rocket surgery".

  • Avatar
    rotblitz

    "It provides sufficient information to find out "why"."

    Look into the old forums to count the threads where people complained that a domain was blocked with the message on the block page "This site was categorized in: .....", and saying that they don't have blocked these categories at all. Do you count 100, 200, 500? At least! Even "the administrator" didn't know. So what?

    It stands: currently the blockpage contains no information about the reason why a domain is being blocked. And it does not contain any information about how to find out. And it does not contain specific advices (for "administrators") about what to do to get a particular site unblocked. Don't say that this isn't needed. There can be many reasons why a site is blocked, and many of the many reasons are not obvious. It took me often 5 to 10 minutes to find out why.

  • Avatar
    adam255

    Thanks everyone, but what I meant was right now you can customise the blocked page but there is a limit to the number of words you can have. It would be nice if they would allow users to include additional text and even the ability to insert hyperlinks would be even better :)

     

    Basically, if we can type additional text, we can inform the user exactly what to do if they come across a blocked site. They have no idea what the contact network administrator thing is all about. They think its to talk to opendns or something, not me.

  • Avatar
    rotblitz

    Ah, I see, you mean the customization. I'm afraid they wont do it. This is available in paid versions of OpenDNS already, so they'll recommend you to upgrade, e.g. to Home VIP or Enterprise Umbrella.

    Also, OpenDNS with content filtering is free for home users only. And if you're a home user, there's not problem to explain that "network administrator thing" to the few family members.

  • Avatar
    cervezafria

    @w234... The contact administrator thing basically enables the user to send an email to the email address on file (presumably yours) to request access to the blocked site. More typically in a home environment this is handled when someone yells out "Hey, my ESPN access is blocked".

  • Avatar
    Brian Hartvigsen

    As mentioned by rotblitz, this is available with our Umbrella services for businesses or the OpenDNS VIP package for families.

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