Bring back shortcuts

Not planned

Comments

8 comments

  • Avatar
    Brian Hartvigsen

    To quote the original announcement on the end of life of shortcuts:

    The unreliability of shortcuts near the end of it's feature lifespan can largely be attributed to how modern web browsers redirect URL strings to a default search engine and how some ISPs redirect DNS queries on some connections.

    We feel that removing Shortcuts as a whole, until we can develop a new way for them to function properly, is better than tasking users to reconfigure their browser settings and contacting their ISPs - we want to create the best networking solutions we can and Shortcuts in it's final state was not a great representation of our product and services.

  • Avatar
    baart

    Shortcuts were working fine for me until today on Chrome (31.0.1650.57.) Simply had search settings include "guide.opendns.com/?url=%s" for "o." All I had to do was type "o" and the shortcut in Chrome's omnibox. Now the guide no longer parses the shortcuts . . .

    I understand the need to abandon support for a high maintenance feature, but can't those that don't require support still have access to it?

  • Avatar
    wegmand

    To baart's point, what sort of 'support' do the shortcuts require?  I accept that typing the first few letters of the shortcut may prompt Chrome to auto-insert a long URL string.  I simply tap the DEL key to delete the appended URL and then hit the ENTER key.  Simple.  Easy.  Did OpenDNS get a lot of complaints about this limitation?  Anyone who thought this was an issue probably wasn't using OpenDNS shortcuts anyway.

    To quote the original announcement on the end of life of shortcuts:

        ... "until we can develop a new way for them to function properly," ...

    As far as baart and I are concerned, the shortcuts worked properly or at least well enough to be useful..

    If the "Not planned" status means that no one is going to work on improving the function, at least bring back the old functionality.  Don't let perfection be a roadblock to helpful.

  • Avatar
    mysarlaccpit

    I too miss being able to type "gmail" or "fedex" and having a website appear. Very disappointing to see this disappear.

  • Avatar
    baart

    Still no hope for bringing this back, or allowing them to at least work again for people that don't need "support?"

  • Avatar
    derbengel

    Ah then this feature should be removed from tutorials. I just joined OpenDNS today and found this thread about it not being available.

  • Avatar
    rotblitz

    "Ah then this feature should be removed from tutorials."

    What, this is still in tutorials at OpenDNS?  You really should post the related URLs then.

  • Avatar
    derbengel

    Ah, I apologize, I should have. It was somewhere in the getting started stuff, but I was busy getting started and read something about it. Then when I was all set I came here to learn how to do it and found this thread and was like wow, I can't do it after all. Next time, I will post any findings.

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