How do I get past SMC router login?

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bzabriskie

July 20, 2013 21:16

Very confused by the setup process.

OpenDNS Updater v2.2.2 reports Using OpenDNS? No.

I follow the setup link and proceed to https://store.opendns.com/setup/device/smc where it tells me to log in to my router using default password (I have an SMCWBR14S-N4 and Comcast Xfinity).

No joy with any combination of user name and password (Admin, admin, SMCadmin, etc.) that I can find on the Internet. 

I proceed to hardware rest of the router - press reset, count to 30, unplug power, count to 30, power up, count to 30, let gor of rest.

Still can't log in.

What do i do next?

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  maintenance July 21, 2013 00:23

  Well, you'd have to ask Comcast, since they provided the router. Potentially, they don't allow configuration at all.

  Without configuration, of course you aren't using OpenDNS. Perhaps you would like to configure your individual devices to use OpenDNS until you can sort this oiut with Comcast?

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  rotblitz July 21, 2013 09:22

  The OpenDNS instructions are usually for OEM devices only, not for trimmed down devices from ISPs.

  That said, you could try to flash your router with the OEM firmware if Comcast can't help.

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  bzabriskie July 22, 2013 14:53

  Thanks for the replies, maintenance and rotblitz.  Configuring individual devices is not a realistic option in a house filled with laptops, ipads, and cellphones!  I stumbled on the solution - following a hard reset, the router apparently required a first login via a hardline connection (not wireless).  Now all is well.

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  maintenance July 23, 2013 02:14

  Excellent! Enjoy.

  FWI and future reference of others, the default method should be to use an Ethernet connection for initial configuration of a router, unless the device somehow tells you this isn't necessary.

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  ebertocchi October 14, 2013 00:15

  So does this mean you can use opendns with a Comcast router??   

   

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  maintenance October 14, 2013 10:16

  No, read the OP.

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  Chris Frost October 15, 2013 15:43

  Hello,

  Maintenance is correct, your ISP may not allow third party DNS configuration, so it would be best to consult Comcast for information on your router configuration. However, you can configuring OpenDNS locally on your computers. Please see computer configuration instructions here:

  <https://store.opendns.com/setup/computer/>

  You can also verify that you're currently using OpenDNS by visiting:

  <www.welcome.opendns.com>

  Best regards,

   

   

   

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  rotblitz October 15, 2013 16:18

  Use http://welcome.opendns.com/

  www.welcome.opendns.com does not exist. :(

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  Chris Frost October 15, 2013 18:21

  Sorry, rotblitz is correct please use http://welcome.opendns.com/ instead.

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