sending and receiving emails sends me to opendns?

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opendnsccca

June 21, 2013 01:55

How to resolve this?

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  cervezafria June 21, 2013 02:23

  Please explain that more clearly. Exactly what are you doing, and what do you mean by "sends me to opendns".

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  opendnsccca June 21, 2013 02:32

  I typed in my mail.domainname.com traceroute and the hops sent me to an open dns ip address.  Cannot receive or send emails....

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  opendnsccca June 21, 2013 02:38

  I typed it into utilities / terminal....

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  cervezafria June 21, 2013 03:39

  Can you send/receive email using Google DNS (is your mailserver up)?

  You can check your MSP's domain classification on OpenDNS here:

  http://community.opendns.com/domaintagging/

  BTW, do you have webmail blocked in Settings?

  Have you tried white-listing "domainname.com" to see if that breaks the logjam.

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  rotblitz June 21, 2013 13:11

  I can see the following possibilities:

  • You have blocked your mail domain by your OpenDNS setttings. You know what to do to get it unblocked?
  • Your mail domain is not an A record or has a DNS configuration error (e.g. SERVFAIL). Mail domains must be an A record.

  "sent me to an open dns ip address"

  An address is a useless information. What exactly is the IP address? We would then see what the reason is...

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  Brian Hartvigsen June 25, 2013 23:27

  Unless you give us the output of the commands we aren't really going to be able to assist you.  If you are concerned about privacy, open a support ticket and we can assist you there.

  As mentioned by rotblitz, it's likely either blocked or you are sending us a query that would only be resolved by some local/internal DNS server and is not properly configured for recursive DNS lookups.

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