Why won't OpenDNS v2.2.1 login?

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    mwyoung

    BTW, my DNS servers setiings are yours. 208.67.222.222 and 208.67.220.220

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    rotblitz

    "this error is being generated by you...  my DNS servers setiings are yours."

    Just for the sake of clarity: neither do I generate these errors nor do I own these resolver addresses.. I'm a user like you. We are merely users here with staff rather rarely stepping by.

    Check and reconfigure your OpenDNS Updater, especially with the password. You may have mistyped it.  Also, your password must not contain special characters reserved for URL encoding. Also ensure that you have unchecked "Send Dns-O-Matic updates"  in its settings unless you exactly know what you're doing.

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    maintenance

    CaSe SeNSiTiVe, as well.

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    dalkpowell

    Same problem (can't sign in and get the same error message).  When I hit 'Forgot your password' it opens up a new window and logs me in to OpenDNS Dashboard but when I go back to the OpenDNS Updater window, it still says 'Not logged in'.  I can't get OpenDNS to block some sites which are clearly inappropriate and I think it's related to dynamic IP which is how I found this sign in problem.

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    rotblitz

    "Same problem"  --  same answer.  So what?  We other users don't have any new insights in between...

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    pan2fire

    It just happened to me. I am running Windows XP. I had to run the following system update to fix the problem:

    Update for Root Certificates [March 2011] (KB931125)

    URL: https://www.microsoft.com/en-us/download/details.aspx?id=6149

     

    Update for Root Certificates [March 2011] (KB931125)

    https://www.microsoft.com/en-us/download/confirmation.aspx?id=6149

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    Chris Frost

    Additionally, there are a few characters that cannot be transmitted over HTTPS without encryption, which mean they cannot be used in passwords used in the dynamic IP updater client. These characters include: ^, &, *, ~, `, and %. We advise that you change your OpenDNS account password so you don't include any of non-alphanumeric characters referenced above: <https://dashboard.opendns.com/myaccount/password>

     

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    jujubeebop

    Thank you, Chris! The answer above was exactly what I needed when I searched for why I wasn't able to log into OpenDNS Updater on my Mac to show status. I had been using a non-compatible character in my password. Voila! Fixed. Thanks and cheers.  ~ Julie

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    ybred

    Sorry I know this case is OLD, but i just have the same issue on my home account and now the password is asking me to use a character like  ^, &, *, ~, `, and %, $, # so im not able to use the OpenDNS updater v.2.2.1

     

    Any clues? 

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    rotblitz

    Try with dot, dash and underbar.

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    ybred

    Tried with with dot, dash and underbar, same issue.. 

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    rotblitz

    Then open a support ticket with OpenDNS, or try another Updater like Marc's Updater to see if this works.

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