questions about family shield and premium accounts

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    maintenance

    Well, there is no premium Family Shield (and no reporting or customization for FS), so you would need to keep an updater.  Stats for the home premium offering a simply kept longer, i.e., they don't expire after 2 weeks.

    I don't know what to suggest for optimal performance for a third address if the router won't accept zeroes (or simply acts as if an ISP DNS address is there). You may consult the manual or ask the vendor, or simply try other IP addresses like 127.0.0.1 - ones not potentially in use on the public networks.

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    karenam

    I have this question as well and not really sure I understand the answer as this whole DNS and dynamic IPs are like a foreign language to me. I have spent hours trying to understand my options and still am not clear. First I did the Family Shield since it seemed very easy to set up. I had no problem setting up but then after a few tests etc, realized I still had same problem-google images not blocked. So started to look to see if the other OpenDNS options would be better but I am not finding any answers. I did sign up for the OpenDNS basic and set up the router but I really wasn't sure about the whole dynamic verses static IP addresses. For Family shield it told me to change it to static so do I have a static or dynamic IP now. When looking at the router the static is still checked. Which one should I have for the OpenDNS basic.

    Hope this isn't too off topic for this but also wanted to know if the premium would help more in filtering google images or other image sites.

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    rotblitz

    "I still had same problem-google images not blocked."

    OpenDNS as DNS service can filter out only domain names, not web pages, pictures, videos or other objects.  That said, you can block Google only as a whole with OpenDNS, because Google pictures are not hosted on distinct domains.

    If you want to filter objects like pictures or videos or search results within Google, then Google SafeSearch, their own tool, is the only way to go.

    "I really wasn't sure about the whole dynamic verses static IP addresses."

    You don't have the choice anyway.  IP addresses are assigned by ISPs only.  You have what you got, most likely a dynamic IP address.

    "For Family shield it told me to change it to static so do I have a static or dynamic IP now. When looking at the router the static is still checked."

    No!  Never ever touch the IP address and their properties!  You'll break your internet connection.  It is the static DNS server addresses which matters here, not your IP address.

    "Which one should I have for the OpenDNS basic."

    If your question is related to https://dashboard.opendns.com/settings/ - then simply use yours.  If you run an Updater within your network, you should be fine.

    "also wanted to know if the premium would help more in filtering google images or other image sites."

    No, again: OpenDNS as DNS service can filter out only domain names, not web pages, pictures, videos or other objects.
    It has more entries for the "always block" and "never block" lists of domain names.  That's it.
    See also https://support.opendns.com/entries/21915245-What-is-OpenDNS-VIP-

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    Anthony Honciano

    Hello,

    Just for clarification these are the different OpenDNS packages to the public:

    • Home Basic
    • Home Basic VIP
    • Premium DNS
    • Family Shield

    The Premium DNS is directed towards businesses who need to add more than one IP address to their dashboard for stats. The other difference is that it doesn't offer content filtering.

    You can still run the IP Updater on your laptop, but you will need to disable it when not connected to your home network. Some users may try contacting their service provider if they can buy into a static IP address, then they'll be able to use our standard resolvers in all three fields and not have to use the IP Updater:

    • 208.67.222.222
    • 208.67.220.220
    • 208.67.222.220

     

    @karenam

    First I did the Family Shield since it seemed very easy to set up. I had no problem setting up but then after a few tests etc, realized I still had same problem-google images not blocked.

     

    Just a friendly note, OpenDNS can only block domain names and not content that is being displayed on a web page. For example, if you were to type "naked girl" in Google's search engine, you will receive results from google and it will display content on their site, however if you tried to click on one of their linked results, then it will get blocked by OpenDNS. 

    As suggested, you can use the Google Safe Search at https://support.google.com/websearch/answer/144686?hl=en. This will filter out most adult related search results, based on their tagging system.

    Another alternative is http://explicit.bing.com, which does the same thing and sensors out adult material.

     

    For Family shield it told me to change it to static so do I have a static or dynamic IP now. When looking at the router the static is still checked. Which one should I have for the OpenDNS basic.

     

    First and foremost, you should find out from your service provider if you have a dynamic IP or a static IP address. As @rotblitz mentioned, it is most common for home customers to have a dynamic IP address, but this is good information to know for further troubleshooting. Would you be able to provide a screenshot what you see, in regards to "looking at the router the static is still checked?" You can use the instructions at http://www.take-a-screenshot.org to help you.

    @karenam and  @lml5280

    Please feel free ask your questions and we'll be more than happy to help you.

    Best regards,

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