No web content filtering( verizon fios MI424WR)
So I don't see the web content filtering in the settings tab. I am using the correct dns. I am using the one that starts with 22.214.171.124 and 126.96.36.199 which is for home but I don't see the " web content filtering ". All I see is security, customization, stats and logs, and advanced settings.
"What do you mean by created wrong account type"
You subscribed to "Premium DNS", not to "OpenDNS Home", or you indicated that you're a business. Content filtering is free for home use only.
"I corrected 188.8.131.52 to 184.108.40.206."
Irrelevant. The four resolver addresses 220.127.116.11, 18.104.22.168, 22.214.171.124 and 126.96.36.199 are indentical for all OpenDNS versions and unrelated to the account type.
"What do you mean by I subscribed to premium DNS?"
What do you not understand by "you subscribed to Premium DNS"?
Here it is listed: http://www.opendns.com/
- Home Parental Controls (http://www.opendns.com/home-solutions/parental-controls/)
- Business DNS (http://www.opendns.com/business-security/)
- Premium DNS (http://www.opendns.com/business-solutions/premium-dns/benefits/)
"I put 188.8.131.52 and 184.108.40.206 as my first and secondary dns."
As I said, this is irrelevant. These resolver addresses are the same for every version of OpenDNS except FamilyShield.
"My account type is household."
Yes, but this has no effect if you subscribed to Premium DNS. But as you have submitted a ticket, this will hopefully be corrected soon.
I can confirm @iseeu2002 has the correct account type, you should see the Web Content Filtering option from the Home screen (see screenshot) or in the Settings tab by clicking on your network's IP address.
Screen Shot 2014-05-08 at 11.16.24 AM (2).png
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