Linksys router : "Oops. You're not using OpenDNS yet"

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yadana934

Hello guys, just recently, I had to do a hard resetting of the house router. And also just had the OpenDNS server address added to the Linksys admin interface.

However, after saving the settings and flushing the cache and such, still I have issues bumping up on the "Oops. You're not using OpenDNS yet" page.

Please guide me through the issue(s) I may have overlooked. Simply keep in mind that I am a novice in this department, but I will try to give you as much possible information needed.

Thanks!

*Note : Below is a photo of the current (saved) setup of my Linksys router




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  • Avatar
    rotblitz

    Add one of 208.67.222.220 or 208.67.220.222 into the Static DNS 3 field.

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    rotblitz

    Then flush both, your local resolver cache and your browser cache, and you should be good to go.

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    yadana934

    Tried that, however I am still getting the same message of error (Oops, you're.................).

    Perhaps the configuration of the router has anything to do with result of error, would it?

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    rotblitz

    "Perhaps the configuration of the router has anything to do with result of error, would it?"

    Not necessarily.  Let's see.

    Post the complete plain text output of the following command here:

    nslookup -type=txt which.opendns.com. 208.67.220.220

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    yadana934

    This is what I get




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    rotblitz

    That's fine. You're using the OpenDNS location Singapore when you use OpenDNS.

    Now post the complete output of the following command:
    (Doesn't need to be a screen shot, but you can copy & paste the plain text.)

    ipconfig /all

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  • Avatar
    yadana934

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : your-4105e587b6
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter {B5837532-3E8F-48A8-BED4-2DB7E8E4D14D}:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Anchorfree HSS Adapter - Packet Sche
    duler Miniport
    Physical Address. . . . . . . . . : 00-FF-B5-83-75-32

    Ethernet adapter Wireless Network Connection 2:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
    Connection
    Physical Address. . . . . . . . . : 00-16-6F-C3-89-C0
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.100
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 208.67.222.222
    208.67.220.220
    208.67.222.220
    Lease Obtained. . . . . . . . . . : Friday, September 06, 2013 9:22:43 P
    M
    Lease Expires . . . . . . . . . . : Saturday, September 07, 2013 9:22:43
    PM

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    rotblitz

    Brilliant!  And you're still getting the Oops! message?  Incredible!

    Flush your caches again: http://www.opendns.com/support/category/10 and then try again.

    If it still does not work, then your browser seems to be circumventing OpenDNS. What browser are you using?

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    yadana934

    I have tried your latest suggestion, but I am still getting the error page.

    I am using Google Chrome

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    rotblitz

    Aha, Chrome. Then try this: http://ohryan.ca/2008/12/10/google-chrome-bypasses-opendns-and-how-to-fix-it/

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    yadana934

    Hmm..This is really frustrating. Crossed fingers hoping that solution would work, but somehow it didn't! I am pretty sure it has something to do with th router. Since I just tried accessing the "Test Your Settings" phase using both laptop (Chrome) & iPad (Safari & Chrome) and still gotten the error page. There has got to be some configuration from the time I did a hard reset to the router that I probably did wrong. So, what do I do now?

    Thanks for your attentive attitude rotblitz, I really appreciate the help!

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    rotblitz

    "Since I just tried accessing the "Test Your Settings" phase using both laptop (Chrome) & iPad (Safari & Chrome) and still gotten the error page."

    Did you ensure that your devices really use your router and not your neighbour's WLAN or a mobile phone connection?

    Did you check the network settings status on those devices to see if there are only these three OpenDNS resolver addresses listed, assigned via DHCP from your router, as shown in ipconfig above?

    DNS Servers . . . . . . . . . . . : 208.67.222.222 
                                                     208.67.220.220 
                                                     208.67.222.220

    You do not use a VPN connection and do not have a proxy configued in your browsers?

    You have only one internet connection and not something like Dual-WAN?

    If yes to all questions, then I ran out of ideas. Open a support ticket with OpenDNS with a reference (link) to this thread.

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    yadana934

    To answer all your questions:

    Yes, I am very certain I am using the right connection

    Well, how do I go about to check the network settings status? Surely enough, that might just be the solution. Since I didn't actually went through that process

    Yes, I am not using any VPN connection (at the moment of setup/configuration)

    Yes, I only have one internet connection.

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    maintenance

    "Well, how do I go about to check the network settings status?"

    Depends on the OS. Check the network settings (the DNS entries are the bit you want) according to normal procedure. E.g., on a Windows machine with a systray icon for the network, you can open that then click on the Properties for the Local Area Connection.

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    yadana934

    Is this what you are referring to?




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    rotblitz

    Yes.

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    jrspitzer

    I just came across this help topic as I am having the very same issue however I am using Firefox 42.0.  I have flushed both my local resolver cache and browser cache.  Both my Samsung Galaxy device and Dell laptop are still getting the "Oops" message.  Please let me know if there is anything else I can check/do/change/test.

    Thanks!

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    rotblitz

    Are you impacted by the Linksys firmware bug mentioned in the following threads?

    https://support.opendns.com/entries/22897000
    https://support.opendns.com/entries/48701244

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