I am getting the message, "Oops! We don't have any data for you." on Request Types and Domains, and the charts show zero activity whenever I check my stats. It has been a long time since I last checked them. I have checked all the settings I can find, i.e., Stats and Logs check box is enabled, the OpenDNS servers are specified in both my laptop and my router, OpenDNS says that it is active, and I have run to OpenDNS Updater to ensure my IP address is correct. It reports my external IP address (Internet side of my router) correctly. I have several devices on the home network side of the router, and also have the OpenDNS addresses configured in the laptop I'm using now. I found a hit in the Knowledge Base that if I am using OpenDNS Basic, I must run a report at least monthly or OpenDNS ceases to store data for free accounts. I'm guessing this might be why I don't see anything. However, if that is the case, there's also no explanation on how to get it to begin collecting data again. Any suggestions on how I get OpenDNS to restart accumulating stats, or is something else causing this condition?
Post is closed for comments.