OpenDNS interfering with Ancestry.com script?

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3 comments

  • Avatar
    rotblitz

    See your domain stats if domains are blocked which may be related to this site:
    https://dashboard.opendns.com/stats/all/blockeddomains

    Then unblock them as needed.

    If it is a HTML, CSS or JavaScript issue, or also a browser issue (plug-ins, add-ons, etc), then it is related to DNS and therefore to OpenDNS in no way.  DNS has nothing to do with anything else beside name resolution.

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  • Avatar
    Dominic Bannister

     

    @rotblitz 

    Yes, checking the stats would help determine if any of the domains that the CSS or site reference are being blocked. 

    @alofo 

    It looks like you have already opened a support ticket about this issue and we should continue to correspond through the ticket. I looked through your stats and did not notice any of the domains referenced by ancestory.com being blocked. 

     

    Thanks.

     

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  • Avatar
    khoopes1

    I am having a similar issue, but not with the Ancestry website, just in the app on my iPad. The search results never load. If I connect the iPad to my mobile hotspot connected directly to a network (not through OpenDNS), the results load up fine. I can use Ancestry in Chrome on my Mac (filtering through OpenDNS) and it works fine. Also the safari browser on the iPad will work fine. So strange. Since there are workarounds, I don’t explore the resolution, but every so often I get reminded it doesn’t work. And I’m not sure it’s an OpenDNS issue, but since I checked and found this thread, thought I’d add my two bits. 

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