Comments

5 comments

  • Avatar
    rotblitz

    When you add your "network" at https://dashboard.opendns.com/settings/ you become able to configure the settings regarding your DNS queries, how they are handled, e.g. content filtering options, stats and logs, customization of block and guide pages, security settings and more.  Without this dashboard network you'll be using some default settings or even another user's settings.

    0
    Comment actions Permalink
  • Avatar
    martinjd305

    I've been trying to input every IP  I can think of in the space provided, but no luck? I have already updated my router's IP address but nothing seems to work.

    0
    Comment actions Permalink
  • Avatar
    mattwilson9090

    You use the public IP address assigned to you, either statically or via DHCP, by your ISP. IP addresses inside of your LAN won't do it.

    0
    Comment actions Permalink
  • Avatar
    martinjd305
    I have been receiving an error message that the network already exists. I have emailed support to request they reset the system, so I can link my email address with the the router.
    0
    Comment actions Permalink
  • Avatar
    mattwilson9090

    The only time anything is linked to your router is if you are using a Netgear LPC router, in which case the IP address doesn't matter.

    If you are not using one of those routers, then nothing gets linked to your router in the sense that OpenDNS knows anything about it. All that you are doing is registering your IP address with your OpenDNS account, which reserves it as "yours". In your case it sounds like someone else had already registered your address, but is obviously no longer using it, so as you've already done, the only thing you can do is submit a support ticket.

    0
    Comment actions Permalink

Please sign in to leave a comment.