Can an account email include a sub-domain?

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4 comments

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    rotblitz

    An e-mail address with subdomain should work. Did you check your spam folders, also via webmail interface?

    However, it may well be that OpenDNS doesn't accept mail from every domain, e.g. from domains for disposable email addresses or used for spamming (mass domains) and such.

    If you want your case being researched, you should open a support ticket.  We users like you can't help here.

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    chacham2

    Thanx for the reply. I didn't see it in spam either. It's my own domain and sub-domain.

    I have seen a number of websites that do not handle email addresses properly, sub-domains not being the only issue.

    I am new here. I don;t pay for anything (right now). Can i still open up a support ticket? I figured that was just for the paid services.

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    rotblitz

    "I figured that was just for the paid services."

    This is a wrong assumption.  Everybody can raise support tickets, even non-users.

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    chacham2

    Thanx, i'll do that right now.

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